Techguy

You would think an organisation the size they are would have a more reliable system.

All back up and running now.

Yes I cannot log in. Get a message saying they are working on a problem. Been like this since friday.

Wondering if anyone is having trouble logging in to Skoda Connect?

Yes its just the dial i am talking about. You say glovebox chill. Thought it might be something like that.

Sorry Yogi ! Its the lower glove box in your diagram H. Its located at the top right.

Has anyone noticed the circular control in the , top right hand side, of the bottom dash in the Kodiaq? Is it to do with a/c in the dash? It feels a bit flimsy.

*****@*****.tld Email is best.

Skoda head office technical is the place to go .

Glad to hear you are all sorted. I have had a telephone conversation with Skoda head office today. They have offered me a free years subscription to all Skoda connect services when my present subscription ends! By way of an apology.

Yeah you need to leave both keys. Sorry should have said that.

Latest update on my ongoing problem. The car was into the Main Dealer today. I had a phone call from Skoda head office technical. They have already contacted the dealer to tell them what they have to do. Recode the infotainment control unit. Recode the telematics control unit. Recode the keys. Then set primary user. They have done what the Technical people have told them. Hey Presto all is now well. Why they could not have done this at the previous attempts is beyond me. I think that because head office technical was in constant touch with me made all the difference. So Simon Harper that seems to be the way to go - head office technical!

I believe my software is also up to date.

Thanks for the info. I haven`t tried a different e-mail. But have done all the reset / delete stuff for ever! Do you know if your Subscription to Skoda Connect is with the car or your e-mail? Thought if i try a different e-mail i won`t see my subscription? The car is going into the main dealer next week. So will see what the outcome is. Failing that will try different e-mail.

I am having exactly the same problem. I cannot re-activate Skoda Connect after a main dealer salesman done a factory reset for poor screen response. I have tried everything that Skoda technical have advised. Main dealer could not solve it. I have pages of e-mails from the factory. Still the same. I cannot set myself as primary user therefore i cannot activate Skoda Connect. I am booked in to a main dealer on 1ST August. They say they will need the car all day maybe more! Pretty bad for a subscription service. This has been ongoing since the start of May.

Further update to my problem. I have had e-mails from Skoda technical support. They have advised me to to delete my Skoda connect account and then do a factory rest in the vehicle. Then i should re-register my details etc. Just as kodiaqsportline suggested(thanks by the way) I have tried this several times and in different locations in case the location was the problem. I still cannot set myself as primary user of the vehicle. Because of this i still cannot reactivate Skoda Connect. It now also tells me ,when exiting the vehicle that the user is not protected as no s-pin is set which is not correct. This should be a storyline in a soap! The car is now booked in to a main dealer again to try and resolve the problem at the start of Aug. The saga continues.

Thanks for the reply. You are correct in what you said. I have found how to put the speed limit sign on the screen. Have to say Skoda do not make things easy!

Can anyone tell me if the road speed indicator that is usually displayed on the home screen is only available if you are subscribed to Skoda Connect?

That is the version i have.

Thanks for the reply. I didn`t try to log in on any other car. I would guess using a different email address would be rejected?

Dropped my Kodiaq at a main dealer for service and software update. Was told the update could take four hours or more. No worries they gave me a courtesy car. Problem was i could not to set myself as primary user and that stops you from accessing Skoda Connect. This happened after a salesman done a factory reset to cure a problem with poor response from menu settings. Skoda head office Technical had provided the dealership with the information they needed to rectify the problem. Get a phone call saying Service done and software update complete. Car was with them for approx eight hours. Collected the car and tried to set myself as primary user while still at the dealership. No go. Still the same problem. Staff tried also no go. Now say they will need to take the car in for two days But cannot say when! Get home to an e-mail from Skoda saying my car has been successfully removed from my Skoda Connect account! You could not make this up!

Thanks for the video Kenny. Will try it out.

Kenny, can you talk me through how you get the map screen up at switch on?

Hi The screen being displayed is darkish with a note saying no destinations set. Its the same screen everytime If i touch the arrow bottom right corner of the screen it brings up the map. I have been all over the settings that i can see and can`t seem to find anything that changes it. Its not a major problem,but just thought it should bring up the map by default. All the other cars i have had brought up the map.

Is it possible to set the sat nav map to be displayed from switch on. Instead of having to be selected. Kodiaq Sportline.