LilGem

Exactly my thoughts 🤣 I’m half expecting it to turn up as the wrong colour and spec the way things are going!

Hi All, Ordered a stock Karoq SE L a fortnight ago with estimated delivery time being before the end of the month as car was already waiting at the docks. Email on Monday shared that car was about to board the ship across the waters so I thought great! Phone call to me on Thursday shared that car was on the ship and I would get another update once it had touched down in the UK. Conversation today and the salesman tells me that the car is being prepared at the docks and will be put on a ship ASAP 🤷‍♀️ I realise that the chance of it being the end of the month is now zero but anybody else had this with back and forth information? I don’t know whether I’m coming or going as to where my car may be or when I might get it. Tried to speak to customer services and they shared that they are unable to give any delivery updates and to just speak to my retailer but that’s what’s causing my confusion! Any other ways of finding out what’s going on? I couldn’t fault the customer service from the branch up to this point but I’m feeling a bit annoyed at the little fibs that I’ve been told if that’s genuinely not what’s happening. Thanks!