tsedge99

No, I simply disabled the auto-lock when driving off and everything worked normally again. I have since sold the car.

Thanks Paul, I appreciate you sharing your view and I think it is good advice. I won’t necessarily follow it, but it could help others. Will update this thread with any further developments. Tom.

Thanks for all your input folks. Have clarified with the garage that they won't do it under my extended warranty. Apparently this only applies to "static" faults, where they can see a non-intermittent fault when the car is with them - like PhotoDaz having the locks constantly going. My fault isn't like that, it is sporadic and days/weeks go by without it happening, though I will see if lubrication helps. We also use the passenger door all the time and it is properly locked, so I don't think it is similar. The T&Cs on other warranties may be different. Given that the warranty only lasts another 4 days I am not going to pursue it further. To have the garage (Skoda main dealer) replace the lock would cost me £327 inc. VAT. This is £120 for an hour's labour and £207 for parts. They said there is no special equipment needed to code the locks to fit them - perhaps this is done when they are supplied by ordering with the chassis number? - which does sort of contradict some of the above. If I go ahead and do it myself, I'll be sure to check that again. Given it is occasional, I am going to live with it for now and see what happens. Thanks again for all your help, Tom.

Thanks. All I know is that they said there was a stored code for an intermittent fault and that Skoda "wouldn't authorise" a repair unless the garage could show the door lock was not working correctly. I gather what they are saying is that the door lock was working fine when they had the car in and an occasional intermittent fault isn't sufficient for them to repair. They cleared the fault but it has since recurred and I expect there's another stored code now (although I don't have an OBD reader to check this). Nonetheless, it is a good suggestion that I don't give up with them this easily. Thanks. Tom.

Hi, My 2018 Karoq 1.5TSi DSG (with KESSY) has been great but is about to go out of extended warranty at the end of the month and I have an intermittent dock lock fault. Whilst driving along occasionally I can hear the locks trying to lock/unlock. It doesn't happen a lot and mainly at lower speeds (or at least I can hear it at lower speeds). I am not confusing this with the automatic dock locking after setting off - this is working fine - the fault is whilst driving around after that. I have taken it to my Skoda dealer and they confirmed that there is a stored fault code for intermittent lock problems with the passenger lock but they have said that Skoda will not authorise a warranty repair unless the problem is present when the car is with the dealer, which is obviously impossible with an occasional intermittent fault. I am wondering what I should or can do (if anything)? Has anyone else had this problem and is a replacement lock a difficult/expensive job? Is it possible to do the repair myself? I am good with electronics and not afraid of taking the door apart. But I don't know if the locks are 'coded' to the car or if it is more complicated. Any suggestions or advice would be most welcome. Thank you, Tom.