BobbyPollock

Good luck with the Karoq Rory. Prior to purchasing the Karoq, I had undertaken a shed load of research narrowed my choice down to, Tiguan, Ateca and Karoq. I obviously plumped for the wrong choice!

Cheers Rooted, I have been trying to resolve this since May of 2022 (first reported in March 2022). I wasn't made aware that I could take it to another dealership / approved repairer. I had asked Skoda, on several occasions if I could go to another dealership, e.g. Glasgow / Edinburgh, or if they (Skoda) could send their own Technicians / Mechanics to examine the car (I cannot believe that a manufacturer can just walk away from their obligation to repair a vehicle when it is under warranty). Neither can I believe, but understand why, that this forum has seen fit to delete Mr Turpin,s first name either!!! Hopefully my car will be repaired before Julie Andrews and **** Van Dyke appear on the Xmas TV schedule!!

Hi aas, I have been trying to resolve a dpf problem with my 2020 Karoq since March 2022. My car was under manufacturers warranty and had 18,000 miles on the clock. The Emission Control System (ECS) Warning light came on and I immediately contacted the dealership and was told that they couldn't see me for 2 months, due to staffing issues and a covid related backlog of work! I was also advised by the dealership that it would be okay for me to continue to drive the car, but I may experience "performance" problems (not a huge problem due to only driving locally and not being a boy racer). However, a number of weeks later and before the dealership could get my car in for checking, the dpf warning light then appeared. Long story short, by the time they had got the car in to the garage they (dealership) told me it would be £3,000 for a new dpf and then pushed this up a fortnight later, due to supply chain issues, to £4,000!! Alternatively "I could try and get rid of the car via We Buy Any Car.com"!!!!! (Ethics and integrity is not dead!) I could also try a DPF Doctor. A local independent garage cleaned the dpf, ran a diagnostics check and advised me that the root cause of the problem was a faulty EGR valve, which was under warranty. Hooray! Since then I have also had 2 x "Nox" sensors and a Glow Coli pressure switch fitted. The dealership has now advised me that my car needs a new dpf (de ja vu)!!! Skoda UK NOT the least bit interested either in doing the honourable thing and nor is the dealership. Meanwhile I now have a choice of handing over £3,300, to the Czech Republic's **** Turpin for a new dpf, or going to DPF Clean Team in Hinckley (No brainer). Having driven diesel cars, Toyota, Land Rover, Vauxhall, Ford and the like, for nearly half a century my advice would be... If after sales service is important to you, never buy a Skoda or any car from their dealership in South Lanarkshire.