Griffin Mill Garages Ltd - Pontypridd
What can i say Recommendations I DON'T THINK SO...
Very Bad Attitude including Anthony Griffin - The Director him self
I ordered a KIA Top of the range £18,250 pre-del with extras went over to see it before collection to find back disc's very badly rusted the rust was so bad it marked the alloys.
Told these would be changed but on collection THEY DIDN'T CHANGE THEM, I was not able to see the car before hand as it was not ready, so paper work was processed first but had i Known this i would not have given my money (cheque) hence they new the work hadn't been done, then brought my car out. It took over 6 weeks to rectify and 3 times i went over each time a 90 Mile trip till the correct parts came in.
In the mean time there was 2 marks on vehicle in which they said would cover under warranty but when vehicle went in for this repair it was there for 4 weeks and they managed to damage the roof lining while it was in. They then denied it and said there was a independent contractor that came in to remove window so they weren't sure who did it, but one thing for sure it was not there when it went in but was when it came out i could not believe it.
They would not admit it, the work man ship was so poor, the spray job had floors in it, and the car was stinking including a wet rag left on roof all marks in side white dust, door trims not fitted correctly had a meeting with manager who tried to hide the faults before Anthony Griffin joined the meeting to see the problems him self.
But the attitude of being the so called The Director Anthony Griffin was like a second hand car sales man could not believe his response and attitude including a comment "WELL ITS NOT A BMW X5 IS IT ITS A KIA XS" having saved a year for this comment was not welcome, its fact once they had their money for get it which also includes their after sales service rubbish. my car has not been back since for worries it will go in for 1 problem and come out with other problems thats how bad the workmanship is.
