Nagus

Zakafog, it took quite a few tries for IO to connect to my Superb. All I can advise is to make sure the car & charger are set to dumb/no scheduled charging & the car is not fully charged. Plug it in & let it charge for a few minutes then try to test? I've permanently switched off IO. I just can't get it to connect to my Superb IV anymore. I haven't used IO for about 2 months now & Octopus hasn't stopped the cheap overnight tariff? I'm pretty much done trying to get IO to connect to my car. If they do notice I'll just ask to be put on another cheap overnight tarrif, or move supplier. Life's too short to be faffing around for hours every month in the vain hope that it will magically work. I have a new fully electric car on order so 'hopefully' it will work better with IO.

I've switched IO off again. For the last 3 nights it only charged my car to 70% so I'll just use it over the weekend now & again to keep my IO tariff but I'm pretty much done expecting IO to just work. Maybe once it comes out of beta I'll try again. I'll just let the charger charge the car overnight.

Car charged this afternoon while on the high rate of payment on IO?? FFS!

Well the last time I moved that slider is when all my problems started as I mentioned earlier 😊 Good news is that I went through the setup again & it all seems to be fine. Think I'll just leave it well alone 🤔

Yeh, at only 11kw I really need it to charge 100% each night to get 22-27miles to get me to work & back but only charging it in half hour chunks gets me 85-95%. Also I switched smart charging off from the app & couldn't get it to start again. Tweeted Octopus (best way to get a hold of them) & they told me to remove my car from the app & run through the setup again which seemed to work for that night but didn't charge it the following night. Going to remove the car from the app again today & try the setup.... Again! I know I need to charge the car at least once a month to keep my IO but there are times I want to charge the car when I need it. I have solar so if I can charge it when the sun is out it's obviously going to cost me heehaw. Early days for me I suppose. 😁 It's great when it works at 7.5p per kW. 👍

Woohoo, after trying for the umpteenth time I got a successful connection. Well happy.

Is it possible the reason I can't get it to complete the connection test is because I have a SMETS1 smart meter? Also there seems to be no way to plug my car into the SyncEV charger without it automatically starting to charge. If I stop the charge using the syncEV app it will not start charging again unless I unplug & plug the car back in. Still no word back from Octopus after a second email. I'm going to get this working if it kills me. 😁

I've got my SyncEV charger on 'dumb' which means it charges as soon as I plug my car in. Can I ask were your cars charging when you tried the Octopus app? Both charger & car is set to 'dumb' My car is fully charged ATM so I'll try again tomorrow.

Hmmm, getting a bit further through the testing on the Octopus app but failing on the last connection test. 🙁 Intelligent Octopus is so close I can smell it. 😂😂

I have sent an email explaining the problem to Octopus so here's hoping they get back to me with a positive resolution. It does say to make sure that the vehicle has the latest firmware. Is that an over the air update or is it something the dealer has to do?

Anyone got Intelligent Octopus working with their Skoda Superb IV PHEV? I was trying to take advantage of the low overnight tariff. I have a SyncEV charger. I went through the Octopus app & it all goes through right up to the last part stating the connection was successful but couldn't find any available vehicles. Just wondering if someone has successfully got this to work? I've checked that the car location sharing as activated & that there are no updates available.

Yup, still getting the software update message even after the unit reboot. 😭

Hi varoom, I've rebooted the unit & is this the software train in the attached photo? I held the menu button down & this is what came up

I'm getting software update available messages pretty much every time I drive the car. This has been going on for months now. I've had it to the dealer & they reported back that all the software is up to date. It doesn't matter if I press OK or later, the message dissappears until the next time I start the car up? I've also included a photo of my software revisions as of 9th Sept 2022.