Wlodek

Hi, I don't usually go as far as register at a forum, but apparently this is not a standalone problem, because I found the thread exactly by the line "perform WFS (new adaption of keys to immobilizer) and then let the Bus CAN unit fall asleep (turn off vehicle, lock vehicle and leave it at least 30min), Then enroll again. If the problem persist, open DISS ticket" - apparently the standard set of "IDK-what's-going-on-let's-do-smth" reply 🙂 have you managed to solve the issue or has it been a trip to the dealership in the end? This failure to register a primary user has been ahunting me since around June 2022, to no avail. I've contacted the dealership, already drove to the one which sold me the car, and it just remains - it just got worse, not only cannot I register the primary user, but a guest option is gone as well. Skoda main dealership has also suggested doing a factory reset, yet unfortunately, the instructions provided (latest on November 21, 2022) did not solve the problem of not being able to add a user. Here is the test run: - ignition on (without starting the engine) - factory reset - after selecting "users" in the menu, the following message appears: "Guest + " - after adding a "Guest", a request for an e-mail address and password is displayed - after entering the e-mail and password, from the "register" or "log in" options, "log in" was selected - first the message "downloading settings" appears and then "unfortunately, settings could not be downloaded" And that's it. The system information is: - software: 1896 - ABT software: 2088 And one more puzzling thing I noticed On the smartphone, after selecting the "My Skoda" icon, wanting to read my Skoda Connect services, I noticed the Care Connect and Infotaiment online services, active for the period until April 14, 2023 (paid till this date). Because this "fun" with the main user has been going on for almost 4 months, I told them I'd go anywhere they can get it fixed. 🙂