Calais62

It had a fairly comprehensive service last year with new spark plugs and rear brake pads so it is only due a basic oil and inspection service this time around. The dealer quoted me £270, the VAG independent who did it last time want £180!

Thank you. I have emailed the agent at the dealer and suggested that she talk to someone at Skoda to try to agree on who is right on this. Until then, they won't get my custom and I will get the car serviced by a local VAG independent.

The car is a 2020 model bought by me in 2023 from a main Skoda dealer with a 1year manufacturer warranty. I bought an extended 2 year dealers warranty which runs until December 2026. My main reason for pursuing this is that from reading posts on this and other forums, the Skoda warranty that is included with the service plan is more comprehensive than the dealer's policy. Although I highly rate the car, the thought of replacing an indicator unit or battery does concern me a little.

My 1.0 ltr SE-L is due a service and as usual I phoned the dealer (Marshalls) to get a price to compare with a local VAG independent. The service agent convinced me to consider buying an all in service plan but on checking the T&Cs on the Skoda website, they stated that the warranty provided with the plan would not apply if a car already had any warranty or guarantee already in existence. I bought the car in December 2023 and bought a 2 year Marshalls extended warranty and therefore I queried this with the agent at the dealer who replied that although it was 'technically correct' that the car had an existing warranty in place, because it was a Marshalls warranty rather than one provided by Skoda, then it would not prevent me from getting the warranty provided under the care plan. Being somewhat cautious, I phoned Skoda UK and after being shunted between various departments for half an hour, I finally spoke to someone who, after going to check with someone else, confirmed that the Skoda warranty under the service plan would not apply due to the existing Marshalls policy. So is this a case of incorrect information being given by the dealer (who admittedly sounded confident in her information) or alternatively by an agent at Skoda, who in contrast to the dealer's agent, sounded somewhat unsure? Grateful for any advice or opinions.

I traded in my 1.6 TDI SE for a 1.0 TSI SE L a year ago and am very happy with the car apart from the dreaded 19 inch Krater wheels with 225/40/19 Bridgestone Turanzas. I have read through many posts on the subject and am tempted to fork out to replace them with 17 inch wheels. I know some folk have said that fitting Michelin Cross Climate 2s improves the ride quality but I am not convinced that replacing one low profile tyre with another would make that much difference. I spoke to my local Skoda dealer who offered to replace the current alloys with Tritons sized 215/55/17 fitted with mid range Falken tyres. I also got a quote from a local (and respected) tyre and alloy supplier who said I needed 225/50/17 size and offered to fit Suzuka wheels and Cross Climate 2 tyres for a couple of hundred quid less than the dealer. I checked both sizes offered on one of the wheel comparison sites which showed the Tritons as giving a very slight over read on the speedometer. Could anyone please offer any advice on whether the speed overread shown for the Tritons is acceptable and if the size specified by the independent retailer is correct, given the difference in the two sizes quoted?

I am in the process of trading in my Karoq SE 1.6 TDI for a SE L 1.0 TSI model due to no longer driving the sort of high mileage to warrant a diesel. The salesman is going through the usual attempt to sell add-ons including alloy wheel insurance which will no doubt be cheaper if I source it myself. Having never owned a car with alloys, I would be interested in alloy owners' opinions on whether this type of insurance is worth having.

Revs at 1000 at idle, stop start deactivated, and the smell from the exhaust .

Just as a PS to my post, I did a return trip to Heathrow yesterday , 200 miles all on motorway mostly at 70-80 mph. An hour after I got home I drove 2 miles into town and an active regen started. Surely after a long motorway journey this should not be happening? On the plus side, I have now made several long journeys in the Karoq and I have to admit it is the best motorway cruiser I have owned.

The mileage isn't really an issue in that it had done just over 43000 in 3 years. I have booked it in next week for a check on the DPF. While on the subject, i am interested in getting the VAG DPF app, assuming I decide to keep the car. I understand about downloading the app onto my phone but am a little unclear on what exactly plugs into the car. Presumably some sort of dongle?

Thanks for all your replies. Once again it shows that although everyone agrees in general about modern diesels, DPFs, short journeys etc there is still debate about the regen process itself ie how far one needs to drive, at what speed and in which gear. When i bought the car, the salesperson advised 20 minutes in 4th but the issue now is that I am driving the car simply to regenerate the DPF with no other purpose for the journey. I think I will get the dealer to check the ash build up but I think I am going to take the financial hit due to depreciation and change to a petrol engine model.

Apologies for yet another DPF question. I am still getting used to my 2019 Karoq 1.6 TDI , bought in December (subject of a previous post about Adblue issues.) Having searched through several posts about DPF issues, I cannot find what is considered to be a 'normal' frequency for regeneration. My journey pattern is mostly short trips around town with a 20 minute motorway drive once a week. The car is trying to regenerate every couple of days, even after a motorway trip at a constant 70 mph for 20 minutes. Can anyone advise me if this is normal or does it indicate a fault somewhere? My previous car, Peugeot 3008 1.6 diesel, never seemed to regenerate this frequently despite having a similar usage pattern.

I have a 3 year extended warranty and adblue mileage is showing as 4500. The car will receive its first proper run in my ownership on Wednesday when I will be driving a 100 mile trip to Heathrow and returning with daughter plus copious amounts of luggage. On the shortest day of the year...in the dark...and during the rush hour on the M25. Happy days!

Many thanks for all your replies. The dealer has now fitted a new Adblue tank and there have been no further problems. I spoke to someone in the service department (as opposed to a sales person) and she told me that problems can arise if the tank is overfilled or if the level gets too low and advised me to add more Adblue when it gets to 500 miles before empty. On the question of the 1.6 TDI vs the 1 litre petrol, I am still undecided. Up til now a diesel has been the best option but with kids now post university and retirement due next year the pattern of journeys may change making the petrol more appropriate. For now i will keep the diesel which I like very much.

Thanks Routemaster My Peugeot was pre Adblue. I was considering returning the Karoq and getting a petrol version and the dealer does have one for a similar price but it is the 1.0 litre model which I understand is not really up to long motorway journeys.

Hi all First time post. I had been considering a Karoq as a replacement for my ageing Peugeot 3008 for a while and an opportunity arose a few weeks ago when the Pug got written off by a Tansit van. I ended up buying a 2019 SE 1.6 TDI from a Skoda dealer but on taking possession of the car, the salesman explained that it had been filled with Adblue as part of the pre sales service and that the warning light was still on but should disappear in a day or two and that this was not unusual. Two days and several miles later, the warning was still showing so it went back to the dealer who sorted the problem by disconnecting the battery overnight and then giving it a lengthy test drive next day. So, once again I collected the car but next day the warning reappeared. Once again, back to the dealers with it. I have now been told that the problem is a faulty sensor which is due to be replaced tomorrow. On reflection, I should not have accepted the car while the adblue warning was showing and despite the prospect of the issue being sorted tomorrow, I am considering returning the car under the '14 day money back guarantee.' I would appreciate any views and comments on the events described. Am I over reacting by considering returning what otherwise appears to be a great car? This is the first car I have owned that needs adblue and I am aware of some of the issues from reading other posts on the forum.