Blue55

Can I ask if that print out has come from your dealership, the one that carried out all the work? Thanks

Find a car upholsterer repair shop. It will cost you but they will be able to remove the seat, remove the cover and clean the wax off the foam section of the seat. I recently had a cloth panel from one of my seats replaced by a firm that specialises in car upholstery and it wasn't particularly expensive. You might get this done for the cost of an hours labour? Depends on the age and value of the car I suppose as to whether it's worth it. If you are near SE London I'll PM you with the firm I used.

Can I ask what information you were given? Was it just the date, mileage and type of service or where there any additional details? Thanks

I know this post is a bit old but as my experience and question is relevant and the answers may help the original poster I thought I would add it on to this thread. I was in the same position with my recent purchase. I'm a bit old fashioned and would prefer a service book, particularly as it would normally contain more info (not always the case but normally). After I took ownership of the car I popped into my nearest Skoda dealership to ask for the vehicles service history but they stated they could only supply the date, mileage and what type of service was carried out. Ideally it would have useful to know whether any additional work was completed at the same time that is outside of the remit of the service itself Eg filter changes or brake fluid service etc but apparently this information isn't available. I'm not entirely sure whether it's not available to me as the new owner or not accessible to any dealership other than the one that completed the service? As I am also new to this method of recording a service history I made some enquiries with Skoda UK to find out how a digital service history is meant to work and whether there is a process for handing said service history over to a new owner. For some reason they wouldn't answer that question and just said that I am only entitled to the information that I currently have. Bit of an odd reply but I'm clearly not going to get any further with them. If anyone has any advice or information on what they do or expect with regards to a digital service history changing hands to a new owner I would be grateful. When I eventually sell my car a full service history is an obvious selling point. Thanks