Hi, I'm new to this forum.
So, I read that a lot of people experience this problem with their Samsung S22 and Skoda, VW or Seat. I have had this problem since April 2023 and the car has been in for service twice. Both times I am told that the car has the latest software and that everything is normal. Bluetooth is reset and at the last service all user profiles are also reset.
I have noticed that when the car loses bluetooth, other devices are also disconnected because the phone's bluetooth turns off and then back on without the phone being able to automatically reconnect. I screenrecorded to witness this. I have reported the problem to Samsung and the response I got was:
"Unfortunately, we can never guarantee compatibility with third-party products and thus we can never guarantee that it will work as intended." (WTF??)
The car is my office and I have phone calls all day in the car. I now have to use the phone's speaker to make calls, this is very cumbersome. I hope you guys post info here as soon as you find a solution, I have tried everything and am very, very frustrated. Thanks