VRS245Grey

I’m certainly hoping that’s the case. All in was bought online, I asked hawco what options I had and they pointed me at the website but didn’t advise at all. No inspection , just a form online. I should have paid more attention to the small print but as I say I was lulled in to a false sense of security, I was more interested is rolling all the costs into one package than the warranty which I didn’t even consider I’d need! My previous vrs was essentially faultless til it got to 8 years old and then it was mainly wear and tear! Serviced to manufacturers specs but not main dealer before it went back to specialist cars last summer and by me this summer. Vaq serviced and brake fluid changed, as far as I’m aware it’s not had any issues and is up to date with recommendations. I was a little weary that the non dealer servicing may have affected the warranty but verbally was told this wouldn’t be the case ahead of buying, should have got that in writing, but I think I’m too trusting!

Hawco hawco put the claim in and it was refused by whoever that went to. They’ve not done anything since, an email with refusal and that was it! I’m hoping specialist cars will look into to the approved used one when I take it in.

Oh nothing sinister there, by past history, I meant that it had been under Skoda warranty it’s entire life so the all in package explicitly stated I could make a claim from day one and didn’t have a 30 day no claim period that sometimes applies (apparently). Hence I didn’t expect any warranty claim issues!

Having a second opinion with John Clark in Aberdeen. Warranty wise, does seem a bit of poor deal, part of the reason why I didn't query it too much on purchase as it said there wouldnt be a "no claims" period due to its past history, but this is something I'm raising with them .

Thanks for the replies Looking at the Consumer rights aspect and also chasing with Specialist Cars Dundee to see what they say. Can't say I'll be rushing back to Hawco anytime soon!

Hi, new here but I'd hoped to get the benefit of the forums collective wisdom. I've got a manual Octavia Vrs 245, 69 plate, <30000 miles, that I bought approved used last October from Specialist Cars Dundee. I took it for its routine service and the health check at Hawco Skoda Inverness flagged an "oil leak from engine between engine and gear box. relevant TPI2051464/1. Advise replacement of flywheel bolts and locking fluid. may require clutch and flywheel if contaminated with oil" at a princely cost of over £2500. I assumed this would be a warranty issue as it was approved used, apparently a known issue and I thought this must result from a manufacturing defect but Skoda refused this, on the grounds that as I'd taken out an "all-in" policy to cover servicing costs it was a preexisting fault. I fully appreciate I missed the small print about having an approved used warranty and the all in warranty overlapping (a very costly oversight it seems) but given the cars provenance and age, I can't help but think this is not an issue I should be having to deal with. I've been in touch with skoda and the skoda warranty department but have had very dismissive responses, any thoughts whether I'm wrong to expect any help/good will at all from Skoda or whether I just have to suck up my costly mistake? Thoughts appreciated!