GenerousBob

It has been changed, and i've been given a full refund of the entire service. Interestingly enough the oil direct from a Skoda dealer was only £2 more expensive than Eurocarparts Triple QX, so went with the proper stuff to treat it after its mishap.

The garage have come back to me and said they have installed Castrol Edge 0w/40 A3/B4. Presumably i'm not wrong in thinking that is totally wrong, and should be changed? Sulphated ash content of 1.15% according to the datasheet.

Hey all, Is VW 507 00 the only spec permissible for this engine? This seems to be the only one in the service manual. A local garage has changed my oil and stated they filled it with Castrol "C3" non long life oil. After googling round, I cannot find any Castrol oil that seems to meet VW 507 00 except for the "Long life" Castrol EDGE... which now makes me wonder if they've used the wrong oil, and if I run it for the normal year before the next service, I'm going to end up with DPF trouble down the line. Just getting my ducks in order before going back to them! Cheers :)