Rossco_99

@captainedi yes the 5F unit was replaced. I don’t know how much it cost as the work was thankfully done under warranty. When the new 5F unit was replaced it had a very old version of the MIB software and had to twist a few arms to get it updated. All up and running now.

So I phoned the garage this morning asking why the car needs a new instrument cluster and they have said the car requires a new instrument cluster as the new software updates are incompatible with the hardware revision of the instrument cluster currently installed.

Hi folks, Coming back to this thread after some time. The new 5F unit has been performing OK but I have experienced the various software bugs and glitches others have on this forum. At my recent service I asked them to update the software but the garage decided to go the warranty route as it had an extended warranty . The garage phoned me today and a replacement instrument cluster has been approved under warranty! I am very confused and I thought a software update would fix the problems. This is the first Skoda and VAG car I have had not particularly impressed as it was sold as "Approved Used", been in the garage lots I doubt I'll be keeping it much longer. Has anyone else had a similar experience?

So I have another update. A few days ago the dealer had the car in the workshop, they did some more investigation and spoke with Skoda technical department and went ahead and replaced the 5F unit. Got the car back a day later and I’m happy to report I can now connect my phone and use CarPlay etc.

Hi, I had the same problem with the rattle/vibration in the dashboard near the vent. I found on my car the vent is slightly too small to fit the hole in the dash. When I applied slight pressure to the speaker, HUD cover or the vent the noise stopped. I made a small spacer that fits inbetween the dash and air vent using a small piece of card then wrapping it in fabric wiring loom tape.

Well I started my car this morning and saw that the problem has returned 😡. Phoned the dealer again this morning and have it booked in again for 2 weeks time where they will need the car for a few days to organise the new F5 unit and to talk with Skoda Technical department. My car has been broken most of the time I have had it!

I have an update! At the dealer today they tried updating the software and doing a battery reset but these did not work. They also told the car that the 5F unit was replaced and this restored the bluetooth function and I can now connect my phone! They said if the fault returns it will likely need a new 5F unit. They found the airbag light was a sporadic fault and cleared the fault code and the light no longer appears.

Wow glad to hear it’s not just me having these issues with airbags and infotainment system. Good taste in music too 😎

Hi, yes I’m still experiencing the problem. I’m also experiencing a new issue this morning, I now have an airbag warning light on the dash: airbag error see picture. I have the car booked on Wednesday this week with Skoda so I’ll update this thread when I get the car back.

Just to clarify I’m getting these errors on the infotainment system not my mobile phone.

I tried to unpair and repair this afternoon but when I choose settings -> mobile devices I see the same error message “…currently unavailable“

No I don’t have a VPN on my phone. I can’t access the Bluetooth menu to add or remove my phone from the car infotainment. Very strange, before I could use Bluetooth and CarPlay fine then 2 hours later it’s broken.

Hi I was wondering if anyone else has been experiencing the same problem with Bluetooth. Previously my Bluetooth and wireless CarPlay connections have worked well but starting the car this morning I get this error message (see picture) when I select "Telephone". I have tried to restart the system by pressing and holding the power button and doing a restore factory defaults but unfortunately these have not worked. Does anyone have any ideas what maybe causing this. I am currently on software version 1941.