Maras

Hi. Had to factory reset and now cannot confirm factory user. Every time i tried it failed. Has anyone had similar issues?

I even drove half mile to check that. Car managed to synchronise user but 2 hours trying and I couldn't become primary user. Every time it was some other message. Time out, unavailable, keys or simply it was not going into this mode. Something is seriously not right but I don't think it's the connection. Similarly I had a problem with locking/unlocking (initial problem) when I was primary user. The same TIME OUT message was showing on app. Trying to fix it I thought factory reset will help but now its even worse. Very strange and inconsistent. Factory reset possibly resolved my android auto wireless connection problem but time will show. To early to confirm. I'll update in few days/weeks once I use it for some time.

As attached. I have since factory reset and now have massive problems to become primary user again. Frustrated after 2 hours trying. Skoda on technology side became nothibut disappointment. I think visit to dealr is just a matter of time but reading some comments I don't have big hopes. I should have put my money in other brand this time. Wife's Enyaq was a warning ⚠️ but having good experience with previous superb I wanted elan upgrade. Skoda wants to make fancy cars at the cost of everything that was good about Skoda in the past. If anyone has any suggestions I would be grateful.

Wireless android auto is available in my car. My phone connects to car via wireless when I get to the car, works for few seconds then disconnects itself. If I try reconnect it shows "unable to connect ". I have to reset infotainment to reconnect but again for few seconds only. I will check software version and post. Also will try to factory reset. Another problem I noted is remote lock/unlock via app. App activated at the dealer and function available in app but not working.

It is not smart link but android auto and it clearly connects with android. I managed to connect 2-3 times and use wirelessly. Problem is that it does connect and disconnects after few seconds. There is some bug that interrupts connection. Its not my phone as it works perfectly with Enyaq.

I think I will have to try factory reset and start all over before I go to dealer . I also have a problem with wireless android auto that does not connect or connect for few seconds and disconnect. My phone works fine with wife enyaq so my mobile is not a problem.

Exactly the same problem with new superb l&k. What a let down. Something so basic should work and not spoil the experience.

Hi All. Got my app activated and ID confirmed by dealer but option not working. I am getting message as per photo. Any idea what's wrong and if this can be fixed? Other features work from app. Can upload map, check status. Tried reinstal, updates done. Any ideas welcome.