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MRSHLP

Finding my way
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  1. No they didn’t try to sell me another car and didn’t even put up a fight for the rejection, think tbh they knew that the whole situation was not handled very well from the get go, the car speaks for itself but their communication with me and handling of the situation was poor was too long to list all the back and forth I had over the 7 days. it hasn’t put me off a Škoda as think I have just been unfortunate with that actual car as I had a loan Kodiaq and that was great! But if I do get another Škoda will more than likely not go to that dealership!!
  2. Indeed! Its Monte Carlo, 1.0 DSG Automatic in Black last three letters YXY reversing camera and heated seats as extras.
  3. UPDATE: So finally threw in the towel on Saturday went to the dealership, rejected the car and they accepted as plain to see that this is a rouge case. Now carless and again on the hunt for a new car, hopefully it wont take too long for the refund of my deposit as I got PCP finance with Skoda hoping it wont be too painful process....fingers crossed.
  4. UPDATE: So finally threw in the towel on Saturday went to the dealership, rejected the car and they accepted as plain to see that this is a rouge case. Now carless and again on the hunt for a new car, hopefully it wont take too long for the refund of my deposit as I got PCP finance with Skoda hoping it wont be too painful process....fingers crossed.
  5. Help, I did a lot of research into new car and what I wanted, after long process finally decided on a Kamiq as in my price range and gave me everything I needed/wanted was a few weeks wait and finally picked up the Car went through handover everything was great I live about 7 miles from Dealership, about 8 mins into my drive home the car misfired went into limp mode juddering on acceleration and the Engine Management light in orange came on it had 36 miles on clock. Rang the dealership whilst in the car and they said come straight back but as i was the last appt of the day they were closing they did give me (albeit dirty full of dog hair no petrol and no screen wash loan car) as obviously they were not expecting to hand one out to me. Whilst I know i need to be reasonable with allowing them to fix the problems....its a long story of the back and forth I have had but in a nutshell it misfired again but for a different reason according to onboard computer, skoda itself have now requested all the data from the car to ensure its safe after the dealership have said they have fixed......My issue is now im still waiting after 6 days with no sight to end I've just been told at 12pm Friday after no update for over a day that a Tech Specialist now needs to look at it but wont be until Monday! I'm right now thinking its within my rights to reject this car within 30 days of purchase, not sure im getting told the complete picture just wondered what peoples thoughts were on this and if I should! At the moment no compensation given just had loan car swapped for a better one with a box of choclates and a bottle of wine....mmmm
  6. Help, I did a lot of research into new car and what I wanted, after long process finally decided on a Kamiq as in my price range and gave me everything I needed/wanted was a few weeks wait and finally picked up the Car went through handover everything was great I live about 7 miles from Dealership, about 8 mins into my drive home the car misfired went into limp mode juddering on acceleration and the Engine Management light in orange came on it had 36 miles on clock. Rang the dealership whilst in the car and they said come straight back but as i was the last appt of the day they were closing they did give me (albeit dirty full of dog hair no petrol and no screen wash loan car) as obviously they were not expecting to hand one out to me. Whilst I know i need to be reasonable with allowing them to fix the problems....its a long story of the back and forth I have had but in a nutshell it misfired again but for a different reason according to onboard computer, skoda itself have now requested all the data from the car to ensure its safe after the dealership have said they have fixed......My issue is now im still waiting after 6 days with no sight to end I've just been told at 12pm Friday after no update for over a day that a Tech Specialist now needs to look at it but wont be until Monday! I'm right now thinking its within my rights to reject this car within 30 days of purchase, not sure im getting told the complete picture just wondered what peoples thoughts were on this and if I should! At the moment no compensation given just had loan car swapped for a better one with a box of choclates and a bottle of wine....mmmm

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