AllanSN

Nope - nothing solved yet. I am talking with Skoda about the issue, as the car had a service check (prepaid as part of our purchase) in the fall, where they didn’t update the software. And therefore I don’t think I should pay for them to run a check and update it manually now. I actually did have an appointment, due to my car wouldn’t lock on the charging cable. At the same time, I did have an issue with the 12V battery. Before the appointment, a morning the battery was completely flat, and I got it replaced - which also solved the issue with the charge lock. I cancelled the appointment afterwards. Maybe this is useful for other users if the car won’t lock the cable (in the car) for charging. Please update us when they have checked your software.

I did delete my main profile from the car and logged in again, however I never did get the chance to adjust privacy settings. I cannot still access privacy settings etc., however the Clima icon was back after the reset. The globe is still missing. I have an appointment within 10 days, hopefully they can update it quite easy.

Decided to do the factory reset, however I was not allowed since I had to change privacy setting to "max privacy" first. Tried to access the privacy settings, but it would just keep saying "Wait" forever or eventual tell me the the privacy service was not available at the moment. Any ideas to getting access to the privacy settings, as these are clearly error-filled as well? What a nightmare.

Tried the reboot, however nothing changed. I do still not see the globe or climate icons. However, when starting the car I see the below before both icons just disappear again. Could a total reset fix anything, or will it just delete all prior updates? Also, it seems like I cannot access the privacy setting within the user settings, assume everything is connected to the software “issue”.

Thanks Steve. Forgot to enclose the picture in my original post, as I saw people refer to 1941, but mine is 1803. Was the upgrade to 1941 OTA or by the dealer?

I have a Skoda Octavia IV from 2021 and I have noticed, that the normal icons (globe etc.) above the "INFO" text is gone - and have been for a while. I do have a valid "Care Connect - Remote Access" through the app, however I don't have the "Infotainment Online", could that be the issue? I also tried to see whether the software version could be the issue, however I cannot access the "SHOW ALL UPDATES" and I don't get any messages about a software update. Any advice?