ChrisMcH

I'm back on the road now, so here's hoping!!

Lucky you!! They just won’t say anything other than it’s on back order. Dealer says part is made in Ukraine and Škoda says material shortages. Not sure where to go now, do I see if I can get the part mended elsewhere or do I SORN the vehicle and wait?

Thanks for your response. In answer to your question i was on way back down M4 from seeing a client when message came up “Gear box error, safe to drive” or words similar. It was stuck in 2nd, 4th or 6th gear, I stopped at service station and it stuck in 2nd gear so got it recovered to nearest dealership. Problem diagnosed on 22nd Jan and since then every excuse under the sun from skoda as to why no part. Dealership has, on the face of it, done its best. All i want is a straight answer from Skoda on how long it will be off the road.

Hi, I’m new on here and after some advice or at least to hear anyone else’s experiences. I have a 2019 scout which I bought in 2020 with about 3500 miles on the clock. It now has 74k and until now has run without any problems. Gearbox warning message came up about 8 weeks ago and dealership has diagnosed mechatronic unit problem. A new one has been ordered but on back order. Now into 7 weeks of waiting for part and Škoda won’t put a time on delivery. I know it can be repaired at a cost but I’m loathe to do that as for some reason Škoda have said they will pick up majority of the bill - they said this with no prompting from me, so I assume they are aware of issues or they are trying to buy me off knowing full well the replacement part will take months to come through. Anyone else having problems getting parts or any ideas how I might speed things up. Thanks.