Hello, I am a newbie here! Just after some friendly advice please. We have a plugin hybrid that went into the dealership due to issues with the 12v battery not charging. While in the garage, they found a liquid substance inside the central console. There was no sign of this in the cars interior, only inside when they took it apart. ŠKODA are claiming that we have spilt tea/coffee & therefore the repairs are not covered by the maintenance contract. Firstly, we are not aware of ever spilling anything and secondly, it is a sticky liquid that is still wet! I have attached pictures. We are disputing the repair cost with Skoda at the moment but just wondered if anyone has had anything similar? Also, how best to proceed in these circumstances? Thank you