Dave_Superb

Full service history and they have offered me a repair for £7783, when they got the car I was told no charge for diagnostic etc as it was a service campaign and now I’ve been given a bill of £756 to pick it up without suspension attached or to re attach suspension and gearbox in boot so I can roll it £945

Hi all, new to the forum and looking for some help if possible. I currently own a 67 plate Skoda superb sel executive, 2.0tdi 150bhp model with the 7 speed dsg gearbox, it currently has 20,600 miles on the clock since new (yes I know it is low it was my grandfathers ex motorbility car which I then purchased off him) recently a gearbox warning light come up and on some investigation I found that it is common for the 7 speed dsg , I had it plugged in with the AA which shown a code of "p0c2900 ACTUATION ON ANCILLARY HYDY PUMP, TRANSMISSION OIL, SIGNAL IMPROBABLE" after that I then put it into my local skoda garage who plugged it in and said that there is no cost and it is covered under a "service campaign" from 2023 which is some sort of software update regarding a oil pump? (which skoda has never informed me of), so skoda have had my car now for 6 weeks after waiting for a special tool, and today they have told me that I require a new gearbox at a cost of £7783. I have been told that the service campaign repair brought up another fault and that fault was "AUX PUMP COVER BOLT HAD COME AWAY FROM COVER, CAUSED DAMAGE TO CROWN WHEEL". when I have contacted skoda they have said that loose bolts is not a manufactures issue and that I am expected to pay, my argument is that I have read many other stories similar on Facebook skoda pages again where they seemed to be 67 plates dsg and they have had replacement gearboxes fitted for free all in 2023, to which my argument is if I wasn't made aware of the service campaign how was I meant to know. Has anyone experianced any issues similar to this or able to help, would be highly appreciated Many Thanks