markvanderhurk

Thanks! I'm from The Netherlands, it's a LHD car.

Update: I have called the dealership to get a quote. I asked them for a replacement of the Bluetooth module. They told me that probably the only option is to get the entire infotainment replaced (with a horribly high quote for that). I'm not very confident that they are offering the best solution. In the meantime, I'm still looking for ways to get to the Bluetooth unit as described by @pab567 because if that's it, I'd be ready for just a couple of euros (getting a secondhand replacement unit). I just need a dismount/mount instruction for the plastic panels around it, probably something like a workshop manual. Does such a thing exist?

Although I was unable to locate the unit in the car (looking under the glovebox, I don’t see any point to start dismounting panels), I was able to identify the bluetooth module as Skoda 13353284. I found it online as well. Has anyone something like a workshop manual or suggestions how to dismount the unit?

Thanks! Unfortunately nothing helped. Powering on/off with the ignition, restarting the main unit (by holding the power button) nor resetting to factory defaults - all with the same results. Would you have any tips for me on how to approach/identify the bluetooth module, and if it's user replaceable?

Hi, I'm running into an issue with a 2017 Skoda Fabia with an Amundsen head unit. Bluetooth suddenly stopped working last week, in the bluetooth settings, the checkbox for 'bluetooth' just wouldn't switch on. With the help of pab567 in https://www.briskoda.net/forums/topic/531411-amundsen-firmware-update-bluetooth-fix/ I succesfully updated the unit to firmware MST2_EU_SK_ZR_P0480T. It didn't fix the bluetooth issue, it even made the entire bluetooth settings inaccessible, now showing a message 'Telephone is not available' on both the 'phone' screen (pressing the button next to the screen) as well as accessed from the general settings. I found comparable topics where other people wrote that the FEC codes might have been disabled for whatever reason. I checked, and the first one in the FEC list from the car was already a hit: https://mib-helper.com/fec-decoder/?fec=00050000 However, instead of an expected 'disabled', it's actually showing as enabled. I was unable to find other info or suggestions, so I hope anyone here can shed some light on it! Thanks in advance :)

Thanks, I can confirm the software update was successful. Unfortunately, the bluetooth is not fixed - I'll open a separate topic for that to describe what I tried.

Thanks so much! I have successfully downloaded the file, will update the unit ASAP to see if that helps. Much appreciated!

Hi all, My wife is driving a 2017 Fabia (NL version) of which the Amundsen bluetooth connectivity earlier this week suddenly stopped working. It just can't be toggled on anymore in the bluetooth menu. Tried everything like restarting, resetting to factory defaults - nothing seems to work. My next thought was: maybe try to see if a firmware update would help. If anyone has other suggestions: I'm open for it :) The firmware upgrade instructions are widely available, but the actual firmware files can't be found anymore online. I found through https://mib-helper.com/index.php?train=MST2_EU_SK_ZR_P0456T#details that I would be looking for firmware MST2_EU_SK_ZR_P0480T - anyone here with access to that willing to share it with me? The head unit is an Amundsen, current SW Train: MST2_EU_SK_ZR_P0456T, MU version 0456, part number 5Q0035874C, software H29.204.38_STD2Nav_EU Thanks in advance!