I got a response today from Skoda: “We hope this email finds you well. We have received an update from our technical team. We identified possible cause of the issue, and we would like you to schedule an appointment with your preferred service partner. We apologize for the inconvenience this matter may have caused. In order to completely resolve the issue in question, a visit to the workshop is required. Please make an appointment in any convenient way with your preferred service partner, and share with us in your email response: – the name of your service partner; – their contact details (phone number or email); – their physical address; – the time and the date of your appointment with them. With these details, we will ensure our local support team forwards the correct technical solution to the right mechanic. Thank you for your patience and cooperation. ”