Hello everyone, I have a 2021 Škoda Octavia and I’m currently running software version 1788. I’d like to update to a newer version, but I’ve run into a couple of issues: I’m unable to become the primary user of the vehicle, which means I can’t access OTA (over-the-air) updates. I also can’t connect the car to the MyŠkoda app, which further limits my options. I visited my local Škoda dealer for assistance, but they told me to contact support at
[email protected]. Unfortunately, support just referred me back to the dealer — so I’m stuck in a loop with no clear solution. Has anyone else faced similar issues or found a way to solve them? I’d really appreciate any help with either getting the software updated or becoming the primary user. Thanks in advance!