kitemonkey

Hi thanks for this. Re the extended warranty I know that wear and tear of clutch is excluded but at 33k miles my take would be its a faulty product.

Hi I think my Karoq (DSG DQ200) clutch is having a similar issue to others on here. Chirping noise between 2nd and 3rd going uphill under a bit of strain. Seems to be a sweet spot where accelaration is a bit faster but more than that and it doesn't happen. It's 2021 and only 33k miles FSH. I bought the all in plan start of this year. Took it to dealership and showed them my video and they immediately said it is a known issue of a clutch plate warping or something and it's on their service bulletin or something? They said they've had a lot of these and the warranty application normally goes fine. Mine was rejected with a one liner saying not something not covered by warranty. They offered goodwill of parts but labour is still > £1k. The all in service plan warranty has clutch and brakes excluded as wear and tear items. 33K miles? This can't be right? It's a family car we aren't boy racers.. I am also getting a rattling clacking noise at low speed which again dealership is a known issue but say it is a characteristic of the clutch springs or something? It's normally when taking foot off accelerator and very noticable over speed bumps. I'm pretty sure it wasn't there when I first had the car and I only started noticing it this Summer as window was down so it's more obvious (passenger side). Any advice? Thanks

Hi I think my Karoq DQ200 is having same issue. Chirping noise between 2nd and 3rd going uphill under a bit of strain. Seems to be a sweet spot where accelaration is a bit faster but more than that and it doesn't happen. It's 2021 and only 33k miles FSH. I bought the all in plan start of this year. Took it to dealership and showed them my video and they immediately said it is a known issue of a clutch plate warping or something and it's on their service bulletin or something? They said they've had a lot of these and the warranty application normally goes fine. Mine was rejected with a one liner saying part not covered by warranty. They offered goodwill of parts but labour is still > £1k. The all in service plan warranty has clutch and brakes excluded as wear and tear items. 33K miles? This can't be right? It's a family car we aren't boy racers.. Any advice? Thanks