amj714

It's quite encouraging that it's right in kilometres. As mine was like that after they changed the cluster hopefully they can use the fix they got from Skoda that they used when they finally fixed mine!

That's interesting as that sounds like my situation after the cluster was changed! Was it the Milton Road showroom you went to, or the service department which is on the Research Park in Waterbeach?

No, it's very frustrating. Let me know if I can help any further, my car was with Vindis over the Easter weekend so only a few weeks ago!

The guys at the Skoda service department in Waterbeach (part of Vindis) will remember my car and what they did to fix it. Message me privately if you need my details, I already wanted to get rid of the car because I really didn't like it so had no option but to fix it first.

Oh God, I feel your pain! In the end I had to take the car to the local Skoda dealer for them to do an official diagnostic and they confirmed that it would need a new cluster. They had one in stock so I told them to go ahead and they did the work really quickly but then found that the mileage then displayed correctly in kilometres but when they tried to change it to miles it was still wrong and not reflecting what the computer was recording. They gave me a courtesy car and kept the Kamiq while they put in some sort of technical report to the appropriate Skoda department to get a fix. A few days later it was sorted and I got the car back, it cost me about £1200. I haven't asked whether Skoda could have given them a fix without changing the cluster. Anyway, about two weeks later I got rid of the car in part exchange for something else, not a Skoda! I tried everything before having to get Skoda to fix it, nobody would touch it as they said they would have to pay for the cluster up front and there was no guarantee that was the problem, and also not many places have the equipment to re programme the keys etc etc. Good luck! PS-:I don't know where you are but my car was fixed by the main Skoda garage in Cambridge so if you contact them they should be able to help you!

Here is the display, for clarity! The car is on a '20' plate.

With respect my odometer is bottom left and my trip is bottom right, I zero the trip every time I refuel so know without question where it is! As I mentioned in my original post Skoda have had the car in their workshop and couldn't sort it out, hence the suggestion that I need a new cluster which to me seems very odd considering (a) the correct mileage is recording in the background and (b) the rest of the display is working fine. I bought the car second hand from a Skoda dealer 16 months ago and it was the worse decision I've ever made. I liked Skoda's before this!

Hi, thanks for replying JB25. The mileage display is bottom left on my cluster and never actually disappeared, it just went to zero and is now climbing again as I drive around. It's now on about 2500 which is about 86k less than it should be! It's a puzzle to be sure 😜

Hi Aldfort, thank you for your reply, there is a garage locally that claims to specialise in Skoda/Audi/VW etc so I'm going to visit them to see what they say. As a totally untrained person it does seem like it shouldn't be such an expensive fix! It's definitely not the trip that's zero'd, that is still working as it should be as is everything else on the digital display EXCEPT the total mileage display! 🙄

Hello everyone, apologies if this question has already arisen but I'm new here and still finding my way around! Sometime before Christmas the total mileage showing on my Kamiq dashboard suddenly went from from about 86 thousand to zero. It is now up to about two thousand. The car has been plugged in at my local garage and they say that the correct mileage is still being logged in the background but nobody, including my local Skoda dealers, can get the right mileage back onto the dashboard. After messing around with it for about an hour the dealers say I will need a new "cluster" at the cost of just under £1000 plus about 5 hours labour. It seems that it will have to go to them as the keys will need to be reprogrammed at the same time. Has anybody else had this issue please? I want to get rid of this car but obvs can't until the mileage issue is sorted! Thanks for reading.