Robert

Hi! I am experiencing the exact same problem with my car—it acts up specifically when the cabin temperature gets hot. I've read everywhere that this is a very common mistake unfortunately. I dont know why Skoda acting like this, but i will bring my Skoda to the skoda service and will see whats gonna happen. They said they want to check the error codes first and then they want to update the sw for the newest one

I'm looking for some advice or shared experiences regarding a major infotainment issue I encountered today. My car is a 2020 Skoda Octavia MK4 Combi (1.0 TSI), currently out of warranty. While driving, the infotainment system started "acting possessed." It began with random reboots, followed by severe "ghost touching"—the menu jumps around, music turns on and off, and I hear constant phantom clicking sounds as if someone is tapping the screen rapidly. Eventually, the system overloads and crashes again. I also get a "Park Assist unavailable" error when this happens. I've read that this is a known issue with early MK4 models, but I'm curious about the fix. For those who had this: was a software update (e.g., to version 1941) enough to solve it, or did it require a full display or 5F module replacement? Since I'm out of warranty, any information on potential costs or goodwill repairs from Skoda would be greatly appreciated.

Hi everyone, I’m having a frustrating issue with my Octavia Mk4 (Infotainment system). I am currently stuck using a Guest account, and I cannot log in or create a new user profile. Every time I try to log in or set up a Primary User, I get the following error message: "Unfortunately, it was not possible to load your settings." Here are the details of the situation: • Privacy Settings: When I try to access the Privacy Settings menu, it just says "Please wait..." infinitely and never loads. • Connectivity: The globe icon is white, so the built-in e-SIM seems to have a connection. • What I’ve tried so far: • Hard reset of the Infotainment (holding the power button for 30+ seconds). • Connecting the car to my phone’s Wi-Fi hotspot (it connects, but the error persists). • Letting the car "sleep" for hours. • The Problem: Because of this, I cannot become the "Primary User," which means I can't use Skoda Connect or any remote features. The "Me" button is grayed out and unresponsive. Has anyone found a DIY fix for this? I’ve heard about pulling Fuse 52 (OCU reset) – does that actually work for this specific error? Or is a dealership firmware update (to v1941 or similar) the only way out? Thanks in advance for any advice!