SpudgunIII

Been in the dealership today for a service and to check out this fault. They did a “software configuration” as per Skoda request, photo shows what levels the software is at. This seemed to update and reset infotainment. Had to run through the set up wizard for date, time, home address but didn’t have to log in to my Skoda account. Tested it at the garage and it was working BUT this was before it connected to Apple CarPlay. Connected to car play and drove home (like an idiot didn’t test it until I got back) and same issue. Once infotainment is connected to CarPlay I can’t press the HOME button on the infotainment screen as it freezes then blanks out clima controls. If you long press power for a reset it still boots but then you have no audio. Only resolution is to switch the car off/on again. Booked back in but they can’t see me until late July! Oh and to top it off post service, it was its 30k 3rd service, they’ve left me with an oil change service in 100 miles message which wasn’t displayed before I took it in as I’ve only done about 4000 miles since last service.

This has happened to me also. The car was absolutely perfect until the recent OTA update. Now the HOME screen freezes the infotainment. Long press reset it comes back but no audio. Have to turn the car off/on again for audio to be restored but HOME constantly causes issues and all options for aircon/heated seats disappear if you press home. Also found today that using the pano roof controls can only be done once then it locks all buttons on the panel so cannot close pano roof or switch interior lights on/off. Again switching car off/on allows function to restore. Booked in to the dealers in a few weeks for warranty investigation.