Try switching the car radio from DAB to FM. Even if you're using bluetooth or android auto, the DAB selection in the background can still cause issues. No idea how that works, but I had crashing software for a year before I fixed it with this change. A software update made no difference, and Skoda Garage mechanics blamed it on a specific IOS problem, even when I told them I don't have an iphone lol. The DAB fix came from a sales representative who told me lots of customers had my issue, but didn't seem to after separate repairs removed their DAB antennas - a solution found by coincidence. I found that just switching the radio to FM fixed it.