Sorry to say I've had a very bad experiance with Allams. They just serviced my Octavia and informed mw that my rear pads and disks required changing. I gave them the OK to carry out the work.
The Handbraked failed to hold my car on my drive and it rolled into my car the very next day. The Handbrake was fully applied as I had done for the past 3 years and 50,000 miles without any problems.
I phoned Allams and complained then returned my car to Allams who then made me wait nearly 4 hours whilst they inspected it? They then claimed it had nothing wrong with it and it must of been my fault? They explained the 4 hour inspection was due to them giving my car a courtesy valay.
They denied any wrong doing and as I had not had an independent report done there was nothing I could prove. The handbrake now works perfectly as it had done before the service of course.
Just to rub salt into the wound the Valay must of been carried by a nine year old with a muddy bucket of water.
The reputation of Allams as a Vauxhall service centre was poor and now they are no better with Skoda.
Please note they also charge for parts not changed too.
I recommend that you aviod Allams of Epsom for any service work on your Skoda.:thumbdwn:
