Went in end of Feb to buy a Diesel Octy, to replace a very old Nissan Sunny. Was served by Alan Sutton and was quick to offer a test drive. They didn't have any 2.0 TDI Octys in, only a the 4x4 variant, so test drove that, fell in love with it, and now the owner of that same car. Got a good price on it, as I walked in with a paper full of figures, and was given a £2000 discount straight away, and worked out it had about £2000 of extras on it (being ex-demo, had metallic paint, parking sensors, and upgraded alloys, with full size matching alloy spare wheel!).
I've since been back for a few warranty related matters - switch on gearbox to trigger reverse lights and sensors was dodgy, and throttle pedal was throwing faults, both of which were replaced promptly. On both occasions, went in for a diagnosis, parts were ordered, and car returned at a later date for fitting. Fitting took less than a few hours, and they offered a lift to home/work or into York city while I waited. Of course, I was picked up to collect the car as well!
Overall, excellent service and highly recommended, very friendly staff, especially David Smith in servicing.