Chris Westy

I had a rattle that sounded like it was either from the just under the window in the passengers door or from the dash near the passenger side. Couldn't pinpoint it exactly - but convinced that was where it was from. Eventually I had a problem with the inner cover on the sunroof that needed fixed - the cover clip had parted itself from the actual sunroof - so the inner cover was left open when the sunroof closed (showing the works). When that happened something rattled even more just in front of the sunroof. When the sunroof was fixed the 'passenger door/dash' rattle disappeared.

Not like you to let the blood pressure get so high ........ I had a similar sort of experience on the Mk1. It was for something to do with the window gear. They kept ordering one for the 'drivers door' - but forgot that the parts were being picked off the shelf where the drivers side is ....... Took them three tries before they clocked what was going wrong! It 'sounds like' it might be something similar.

Have you tried it with the switch at the "L" position, as described. Sometimes you can apply too much logic ............ Bearing in mind that the bulk of car production is LHD I would have thought it very unlikely that Skoda would manufacture or adapt one side mirror just for the UK/RHD market, particularly as this is an extra function. If you try it and it still doesn't work then it's a problem for your dealer to sort out, so ask him how it should be done first. You haven't said if you've remembering to set the swith to "R" before selecting reverse to get it to operate.

See previous post: http://briskoda.net/superb-ii/dipping-passenger-mirror-reversing/141759/ - see 6th post down by Ants Re: Dipping passenger mirror for reversing? You need to set the position where you want it to dip to. First off, set the mirror to where you want it for normal driving. Put the mirror button to 0. Make sure the car is in neutral. Press memory for 1 second Hold the memory number that you want to store for 3 seconds. The dash will 'bong' to tell you the position is stored. Now, engage reverse gear, select L on the mirror switch adjust the mirror for reversing . press memory for 1 second press the same memory number as before until you here the bong. Now you have stored 2 positions for the mirror. One for normal driving one for reverse. As has been said, the reverse position will only activate if the switch is left on L. The mirror returns to the normal position after you drive away over about 10mph. Tip. If you hold the lock button on your key , the mirrors fold in.

I was told they were just replacing them. There are no visible problems with my fog lights. It could be Skoda have struck a deal with the supplier over a faulty batch and want the matter sorted rather than let it drag on. I got a phone call yesterday to say my 'lights were now in' and to make arrangements to take the car in for the exchange (hope it's not a refurbished pair!).

The Superb2 Elegance is a great car compared to the old model in every respect but one. The seats look great but are not in the same comfort league as the old model. There are times when I regret letting my old Elegance go for that one reason. Find an Elegance with leather seats - any colour - and make sure your satisfied with the seats. Take a tape measure and compare the sizes of the squab, you'll be surprised at the differences - which you may or may not notice depending upon your size and driving style.

I put my car in for some warranty work on the sunroof earlier this week and asked if there had been any recalls. When they checked Skoda's system I was told that the two things that needed checked on my car (which was built Dec 08 - and delivered Jan 09) were a) the lights on the rear window needed checked, as there had been problems AND that my foglights were to be changed. What's interesting is that I hadn't complained about my foglights - and there is NO condensation present. However, the units weren't changed when they had the car as there is now a shortage of parts and they are on back-order. It seems that Skoda only issued the recall notice on 23 July, so it may not be well known yet.

Spider: It might be easier for everyone to understand the features in your car by taking some photographs and posting them. Forum members who have a similar model can then have a look at their own car and make a simple comparison.

Do you happen to know how putting a telephone number in the search field helps? I had the 5 digit problem last week with an unhelpful search, put the telephone number in and up came the correct location. It was for a hotel. But it still makes you wonder how putting a telephone number in helped find the location when the postcode didn't help.

The seats in the Superb 2 are physically smaller. The padding is also thinner and less supportive.

Ray: Can you clarify what you mean by 'inner screen can be detached'? (I might be reading too much into your words.) Do you mean 'the user' can detach it if he wants to, or the garage can for repairs? Am asking because I opened the sunroof for the third? time a few weeks back and when I electrically closed it, the inner lining open. Haven't had a chance to take it to the garage yet.

I think most people could live with some things going wrong in a new model provided they knew they would be fixed without any hassle. Although there are undoubtably some bad dealers out there, there are many good ones also. They aren't really the problem. The main problem is the poor customer service you will get from Skoda UK - that's if you get any service at all, or any response to requests for help. All they're interested in is protecting Skoda UK's own profit; it won't matter how high up the management tree you go. Forget about the spurious 'Customer Satisfaction Surveys'. They were probably surveys of people who have never had any need to get any help. Skoda UK's 'customer service' people and 'management' all come from the same mould as VW; VW, Skoda and Audi all have the same address at Milton Keynes - probably not surprisingly. Check how happy VW customers are. I wouldn't be surprised if they all go through the same 'fob off' training and get moved around the various marques. Whenever you hear 'customer services' think 'Fob Off Department' and you'll be on the right track. Will you be any better off going with another marque. Who knows. You need to find a car that you're happy with - or at least one with other compromises you're prepared to live with (if they're obvious from the outset). A year ago you'd be struggling to come near such good value for money as the Superb, but in the current climate it might not be the same. 'Flick a coin'. Don't get me wrong, I think the car has a lot going for it - but it ain't perfect. If you plan to take the Superb give a lot of thought to what to do at handover. Check the forum out for all the reported problems and raise them with the dealer, make a list of issues to check at handover and questions to ask the dealer. Make sure the seats are 'comfy' and you can live with them - they might not improve even after you've found the most suitable driving position and adjustments for you (the seats are smaller and harder than the Octavia's). I would recommend you go and sit in some comparable Volvos, Saabs, Fords (at least) 'shortly before' you go along to the handover. Get commitments from the dealer about any 'potential issues' BEFORE handing over any money. DON'T let the dealer get 'the paperwork' out of the way first to improve the delivery experience and 'feel good factor'. Take your time. As SOON AS you've handed over the money Skoda UK's attitude will change - and you'll be on your own. Forget about treating customers fairly - that will no longer be a consideration.

I understand what you're saying but you might want to pay heed now rather than regret it later. I also ordered mine 'bind' at the previews last July way before the official lauch and with much the same thought as yourself. The old MK1 Superb Elegance was a 'very comfortable car' as far as I was concerned. Why would I ever have thought that the seats on the new model would be both physically smaller AND much less comfortable (I don't have any reviews to hand but look at the latest Which Mag with all the cars - it only scores 3 stars out of 5 for 'Comfort and Space' - just like the A4 and the seats 'appear' to be very similar in a lot of ways. Well there's nothing the matter with the space it is an good as the old model - it is being let down on comfort). You see I made the mistake of thinking this was Skoda's Flagship and everything about it would be bigger and better than anything else in the range - I WAS WRONG. If your the sleek type of person I've always dreamt of being, you might not notice it much - if you 'have a presence' you may well do so. Now I was coming at it from a different route to yourself, I've never sat in a Roomster so don't know how comfortable or otherwise it is. I was coming from a very comfortable Mk1 where you could drive for 8 hours and get out feeling as fresh as a daisy - it was a delight on a long journey because of the space and comfort. Don't get me wrong. Everything ELSE about the car is GREAT. Mine is also Rosso. It's a great colour, it changes according to the light conditions and quality of the light. On a sunny morning the shaded side is near black from 10m away and the other side quite a quite different metallic reddy-browny unusual colour mix. I'm delighted with the colour ------ if only the seats were comfy! Incidentally, it's not just my opinion, I took the car into Seat Surgeons in York and they noticed the problem without really being prompted.

Buy you're neighbours cat a nice big fish on the way home!

I hope you've spent a good bit of time driving a demonstrator and sitting in the car before ordering. If not I would recommend that you do so now and make sure your satisfied that the seats are comfortable. I used to have a Mk1 Elegance and replaced it with a Mk2 Elegance. It is not in the same comfort league as the old car. The seats in the Elegance (which are probably exactly the same size as what you've ordered) are smaller than the seats in the Octavia.