Smoky

Yep I have used them once and ONCE ONLY! I had a bearing noise from the left side of the engine The head engineer soon explained it was the power steering pump for sure so they would order a new one and fit it. When I came back to pickup my car the bearing sound was still there. They said they would now have to fit a new alternator??? I said the best thing to do is to refit my old power steering pump and I will pick my car up I also said I was a bit disappointed at the service. On arrival it was explained to me my car was fixed?? I was happy in one sense but they had not followed my instruction which I could not believe. It then gets better the owner came out from behind the scenes and started ripping in to me about the "been disappointed bit" it was all getting a touch heated. I said just give me my bill (£400) I will pay it and leave. What a shame an honest mistake diagnosing the fault was made but then to expect me the custmer to pay for the mistake. oh dear me. I really can understand why this is not a SKODA MAIN DEALER.