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thinline1

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    S3 SEL 150 tdi

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  1. So this looks like it still happening picked up my new superb the other week, the driving along I hit a minor pot hole and it sounded like the whole tyre and wheel had exploded luckily I remembered this post and jacked up the car and low and behold blue delivery blocks, they are easy to remove tbh but you have to jack the car up to see them tbf the dealer could not apologise enough and we worked it out. Yes I was annoyed but I respect the effort they made to fix the issue Thanks
  2. Hi I had a sim issue, the ACC required re calibrating after a accident, which required a 4 wheel alignment and as part of that Skoda insisted the ACC was re-calibrated Skoda could not do it as they don't have the equipment (which is pretty poor IMO) and was sent to VW down the road and this was arranged by the Skoda garage. Turns out the equipment is expensive and my dealer does not want to pay for it. Which is a bit odd as I understand all cars with radar emergency braking need this equipment and most cars now have this tech, go figure? The price was not that high for the re-calibration , and the price also included a x4 wheel alignment. Which I think was £250, approx £100 for the re-calibration The main problem was the wait, 2 to 3 weeks to get a slot from VW My simple understanding was that Skoda should be able to tell you if its a warranty fix or not, then it was your choice to pay if it was deemed out of warranty, whilst you are in the warranty period. How they work out if it is a warranty issue or not is not your problem and if they don't have the equipment that should not be on you I would call Skoda UK as they were very helpful with me
  3. Thanks for the info If I am ever in this situation again I will go somewhere else TBH I am kinda in to deep at the mo with Skoda so gonna have to weather it out
  4. Thanks I will do Only problem is Skoda themselves cannot tell me that, hopefully VW will be able too
  5. Hi Thanks for that Have requested all that info and have loads of pics, I have pics before and after and even chased them to repair when they could locate it. Went to check it later in the evening and get more pics and found another row of cars affected :(
  6. Hi Its something to do with the rear of the car, maybe changes ride height? The radar (according to Skoda) will present a fault and the AEB and the Adaptive will stop working? Sorry I am really not sure
  7. It was the tarmac that had broken down at the edge of the man hole cover Effectively a knife through the rubber Have loads of pic and even dashcam footage, which also shows the other 7 or 8 cars also lined up with slashed wheels I am in the process of recovering costs with the council, luckily I have not sent the claim through yet as the initial cost as escalated I even sacrificed my warning triangle to warn other drivers, then some sod nicked it wen I went to get it back. Honestly had no hope of seeing and then avoiding as it was pitch black with a black man hole cover on a black road,
  8. Thanks Was not just a pothole as stated, was a raised man hole cover and the street lighting was also broken, hit it below the speed limit so maybe 20 mph give or take. TBH how i did is not relevant, but when you ask for a service and this is not provided or cannot be provided this is not great, also the time involved with completing routine work 3 weeks to keep returning the car not correct is not great and unsafe, fundamentally not having the equipment to fix something you sell is also not great Also as I NOT an expert, thats why i go to the main dealer. Also an FYI - The ACC (According to skoda) requires re-calibrating after a 4 wheel alignment as it will fail so also just advising people in case they are not aware
  9. Hi This my tale of a Skoda customer care nightmare after I hit a pot hole. The pothole had a raised man hole cover that slashed a 6 inch hole in the front tyre and stuffed the alloy, and cut the rear tyre Intital costs from Skoda dealer after there initial assessment; > x1 alloy wheel @ £400 >x2 tyres @ £130 each, but ended doing 4 as would have ended up odd treads on all corners so £520 > x1alignment (quoted £35 for this but as I not an expert it turned out to be tracking only) so I trust this is all I need to do and decide to suck it up and not claim on my car insurance. My first mistake (: at this point I was car-less for a couple of days as Skoda assist would not supply a loan car for punctures, nevemind the car could not be driven as the pothole took out two wheels (one totally and the second slashed with a massive bulge in it) and I failed when I brought the car to buy 2 spare wheels...silly me Intailly they could not get the replacement wheel for 2 weeks but this was cut down to a week. They lent me car but needed it back ASAP so magically my car was ready. So they returned the car to me after no test drive or anything, and then the car pulled to the left and there was a wobble in the steering wheel. Turns out Friday is corner cutting day and now what is meant by a “Friday afternoon car” So took it back first thing the following morning, waited around for a few hours and then got it returned. Took it away as there is no way they would have not have fixed it on the second try, again they did not test drive it but wanted to go home tbh. Within first mile could tell it was not right and nothing had been fixed. So I thought I would give it a few days in case it was me and the new tyres just felt different. After a few days I Decided something was clearly wrong and called again to get it booked in. So booked the car in But had to wait a further week as all techs are were on holiday So took it back today as agreed and got the call. “You will need an alignment”, no **** as I had asked you twice to do it and every time you did the tracking only! Then got the even better news that as part of the alignment the acc radar requires a calibration...great I thought and then it got better as it turns out my dealer doesn’t have the equipment to do it and no Skoda dealer has the equipment locally, and now we have to charge you more (originally quoted £350) So my dealer contacts the local vw garage, as they have the equipment, and they can fit me the next day and they will do it cheaper than Skoda quoted (now £250) great I think. So I pop over to the vw garage before I pick up my car just to check all is good as I needed to take the car there myself in the morning. This is self service after all Glad I did as it turns out they know nothing about me and they are fully booked for the next 3 weeks, oh and the £250 Skoda advised me is now £400. Return to skoda and say wtf is going on! Several phone calls later and it turns out the vw person they contact does not talk to the vw garage that does the work. At which point I was advised there was nothing Skoda could do and I would have to sort it out myself. So a big thank you there Skoda take the car home and then call Skoda customer care. After waiting 15 minutes to talk to someone they cut me off and have to wait another 10 mins with some wonderful hold music to talk to someone. After I explain everything the customer agent agrees to call me back with a solution as they agree it’s not ideal to drive a car with problems and damage my lovely new tyres. Not sure why Skoda sell cars they cannot repair but hey ho...and explained I was not happy with the dealers service, additionally if they had worked out when I asked what the cost would be I likely would have claimed on my car insurance, tbh I am pretty sure I can’t retro claim on my insurance so have been stuffed there! A big thanks again there Skoda So get the call back and get told there’ is good news and bad news....bad news first please I say; > bad news is that the nearest place with any slots is in Cambridge (35 miles from me) and you have to wait 2 weeks. So 2 weeks without a car > good news is that what we can do is get Skoda assist to recover the car and take to the vw garage and give you a loan car, which point they request I call Skoda assist and arrange collection. If they do it this way the car gets priority and should be fixed quicker so I ask for a reference number and get told the car reg is all I will need. I thank the lady for working an additional 5 mins after 1730. Amazing i think so call Skoda assist, explain the problem and what Skoda customer care said they need to do. Which point get told they need a case number. Clearly I am not worried as Skoda cc told me all I need is the reg. No sir you must have a case number as this is an emergency only number. I ask them to contact Skoda cc And they say they will not do that, thanks so much i then make a call to Skoda cc and clearly they are closed by now so can’t do anything...back to square one till the morning I take a break as I have had enough by this stage, but give it a final go with Skoda assist and finally they agree to do something. Talked to a amazing guy who sorted out recovery and a loan car and hopefully will get the car to the nearest vw dealer tomorrow. so fingers crossed and if you still reading this, thank you. Any advice about compensation etc would be gratefully received and if you believe this is poor service. I will be making a complaint and am so disappointed with a brand and dealer that has been so good for the last 6 or 7 years I have not named the dealer as I will give them a chance to come good cheers
  10. Hi Can any recommend a decent place to get a wheel alignment and my tyres balanced in the Herts area, found a few on google but would prefer a recommendation My local dealer never seems to be able to get this right and can't be bothered with the back and forth tbh Thanks
  11. Hi Just to offer something else https://www.amazon.co.uk/Meguiars-Car-Care-Products-3004-7804/dp/B0058WXNOK/ref=sr_1_1?ie=UTF8&qid=1462530179&sr=8-1&keywords=3m+leather+repair+kit I used this 3m kit before and worked really well in repairing small tears Cheers
  12. Must admit it as more luck than judgement, but it worked so got lucky as was running out of options Cheers
  13. Hi leeboy I didn't have blind spot detection fitted but the position had power when the ignition was switched on, so not permantley. This was position 48 and this position gives you the space needed for the piggy back fuse Will try and do a pic tomorrow Hope that helps
  14. Hi I went for the standard skoda flaps and gotta say 'yes' they do Have a white S3 and did not have them at first, so tar spots started to build up, but now that has been reduced. Generally speaking they keep it a bit cleaner If you want some check out superskoda as they were about half the cost than the skoda dealers when I got mine, worked out about £35 (including P+) for front and rear. Pretty easy to fit as well Cheers
  15. Thanks I have managed to work it out Used fuse position 48 (blind spot detection) as this is a live on ignition and not used in my car Works a treat now and there is space for a standard size piggy back fuse. As its one position further away than fuse 47 (rear wiper) Comes on and off with the ignition as I wanted Cheers
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