Eddie Deguello

Yeah, I can use Google too

I intend to … once I'm sure of the correct address!

Well, yes. I know of the online contact form. I'd rather use something a little more formal, where I can send a proper letter with attached invoice from the garage that carried out the work. Tends to carry more weight, I find.

Having got the car back the week before last (with a not-as-big-as-it-might-have-been bill), it's about time that I tried to extract some money from Skoda UK. What's the best postal address for Skoda UK customer services? Is it the VAG headquarters in Milton Keynes, or the Selectapost address that I've seen elsewhere? (Or do they end up in the same place?)

Yeah, apparently it was oil contamination that caused the clutch to start slipping. When I spoke to them yesterday, they said they'd had a customer with a VW Tiguan with the same (but worse) problem as ours, who managed to get some money off VW even though the independent garage did the work, so there's some hope there.

From the details I got from our garage today (relayed via my wife), it sounds like we've got this problem too. The clutch on our 2010 Octavia Scout started to slip over Christmas; 117000 miles, so no great surprise. We got it booked in to our local independent VAG specialist to get the clutch and flywheel done a.s.a.p., and it went in today. From the verbal description I've had so far, it seems like we'll be needing a new gearbox bell housing at least, and maybe other parts. I haven't had a chance to have a look for myself, but should be getting photos sent through soon. I've sent the garage the details of the technical bulletin from this thread, hopefully that's helpful for them. I guess I'll get more information tomorrow, and possibly a rather large bill. If anybody's had success with getting a payment from Skoda UK, without having the work or servicing done by an official dealer, I'd be very interested to hear about it …

We got the letter last week, haven't got round to doing anything about it yet.

Hill hold assist? http://www.skoda-auto.com/en/models/hotspotdetail?HotspotName=C18+-+Asistent+rozjezdu+do+kopce+%5BFabia%2CRoomster%2C+Octavia%2C+Yeti%2C+Superb%5D&Page=technology&WebID=1dd4dab9-ae6c-4a36-a123-9b1844cd4225

... and that's why I use a blob of silicone on each nut to make sure the caps don't fall off. :-)

I got a set from mytyres, they've done two north-east winters, and I'll be putting them back on again soon. I put T5 centre caps on to keep the worst of the crud off the nuts and hub; now I've learned the trick of using a blob of silicone on each nut, I shouldn't loose any this winter. They get a good clean when they're taken off in the spring, and a liberal coating of Scottoiler FS 365. If you look really closely there's some slight signs of rust, but they look fine from normal viewing distance.

Not entirely sure... but pushing or pulling on the grab handle seems to stop it temporarily, so I was going to start with that...

Ta, it's worth a go. Even if it only solves it temporarily, at least it might narrow down the problem.

Our Scout has a really annoying squeak that seems to be coming from the passenger grab handle (just above the glove box), or the trim behind it. Anybody know how to get the damn thing off so we can tell if that's the problem?

I've noticed that our Scout (2010 2.0 TDI CR, 3 years old in September) is developing something of a lumpy idle when cold. Seems to drive perfectly fine otherwise, just sounds a bit... "clonky" (to use a technical term) when you first start it up. Any suggestions? It doesn't normally use much oil, but I'll check it tomorrow to make sure. We're off on a long tour around Central Europe next month, so I don't want it it breaking down in the Czech Republic; but at least we should be able to get parts quickly! It needs to go to the dealer to get some corrosion under the front edge of the bonnet looked at anyway; is there anything else we should get them to check while it's there?

Ah, my mistake, I'd assumed you'd be getting the same as the UK one, which definitely doesn't have a snow foam attachment.