wasaloyal

Latest update, my car is back after spending 12 days at the workshop. The gear box works perfectly as of now. fingers crossed.

Ok latest update... The Skoda dealer claims there was an issue with the coding of the mechatronic he received from the factory and it took them all day to sort it out. They think(!!!!) they've solved it but unfortunately the workshop's closed tomorrow so they will test the car and deliver it either on Monday evening or Tuesday. This gearbox is a dream as long as it works fine, once it breaks down, you have a mega problem at hand.

Check out this link as well to understand the working of the DSG unit and some comments from people facing problems. http://www.my-gti.com/832/volkswagen-dsg-mechatronic-control-unit.

I am sharing my experience with you. I had an Octavia vRS at one time with a manual gearbox of course which was absolutely fine for the 2 years I had it for before I changed it. Thanks to that experience, I decided to go for the Superb as it's the most comfy in the back, is loaded with features and is a delight to drive. Don't get me wrong, skoda cars by and large are good, you're getting volkswagen tech at far lower price.This one has the 7 speed DSG- cutting edge, however i am not entirely sure they have perfected it. The dealer who has my car (still) says he has sold 500 of these new ones and only 15-20 have faced this problem... thats 4%, which in my opinion is a big number for a critical part- we are not talking squeaking seats here. Skoda India should have recalled the car for sorting this out but they choose not to, I have sent a complaint to their headquarters as well. A lot of things are cheap in India, cars is definitely not one of them. The on road price of this car is £ 35,000 in Mumbai so we are paying a pretty high price. You need to decide for yourself, you can still go a for a Skoda without this gearbox or as I said earlier, go for this one and in case something was to go wrong, it's highly unlikely you will face the apathy in the UK that I've faced here so far. By the way the part arrived at the dealership last night, I am supposed to get the car back this evening(fingers crossed) and will post the outcome.

Alright guys, I'm not in the UK but in India, however since international manufacturers should have the same quality standards across the world, here goes. I have a new (6 month old actually) Superb 1.8 with the 7 speed DSG. On May 20th the gearbox failed (the car has done 10,000 kms or 6,000 miles). The car was towed to the workshop and its the failure of a part called Mechatronic. I have now been waiting for 8 days - because they ran out of spares at their plant in India and have called for more from the Czech Republic. Apparently a large number of Superbs are facing this problem in India(google it to hear horror stories from various owners). The dealer says it's because of the heat in the country!!! Trust me the temperatures in our cities are nowhere close to the temperatures that should be in the engine bays, so much for Global warming!!! besides Skoda have been selling cars in India for the last 10 years, they should have gotten their heads around the heat. To me it appears to be a case of unreliable part. I think the service levels in the UK are better than what we suffer here so if faced with issues, you should get speedier resolution in case you still decide to go for the car and are unfortunately faced with any problems.