gazman1

Avoid them like the plague mate, bunch of muppets, theyve managed to basically shag my car up for me, avoid them.

Never been even close to redlining it, why would i buy a Deisel then try to redline it. Broke down on M62 going downhill at about 75 mph, massive bang, i mean massive i shat myself, followed by a loud whistling noise then rapid maching gun fire noise, dropped the clutch and onto hard shoulder for breakdown guy to come. I actually made it onto slip road of the exit i was coming off at, breakdown not happy to work on it there so towed home, initial inspection found a broken turbo boost pipe and missing mounts for turbo and associated pipe.(re read thread to see i have already had 2 brand new turbos fitted so they should know about mounting it properly) Towed into dealers next day who confirmed missing mount/mounts which caused the turbo and pipe to come free, this was Monday, was told part on order and will be fitted tuesday, said i needed car for Wednesday evening as i was going to Devon for a fortnight on Thursday morning, promised it would be done Tuesday. Tuesday came, no car, Wednesday dinner i called only to be told they were busy with customers and could i call back, i called back, same old rubbish, i called again and was told someone would deffo ring within 15 minutes, 2 hours later no call and no messages left anywhere about all my calls or my prediciment, i rang again and was eventually told wrong fecking pipe and mount ordered and they had to send a photo of the underside of the car!!!!!!!!!!! so they could see what to send, as the part was missing ive no idea how a photo would help. Apologies about the situation all round, however the guy i spoke to wasnt aware about my Holiday plans for the following day and wasnt even aware of who i was or why i was calling in the first place, someone just put the call through to him to deal with, mass panic ensued as they tried to get me a car from group stock, they said i could have a petrol for 2 days, i said i wanted a deisel for 15 days, the length of my holiday in Devon, in the end they had to come pick me up and give me the sales assistant managers Fabia Deisel estate. Breakdown guy also filled in on the check sheet that dealers also need to check the integrity of the engine as the whole unit was very unstable in the engine bay and could easily be shaken about. Absolute bunch of second rate muppets

Oh dear, less than 2 month and 1500 miles on a brand new engine and guess what

How about this

Final update, got car back a week ago with a brand new engine, new turbo, new fuel pump, new catalytic convertor and a new ECU unit and it performs flawlessly, MPG isnt so good but will improve hopefully, based on the performance of this new "tight" engine i would have to say that the car must have had some problems when i first purchased it, theres no way i would expect a brand new engine to perform as well as a 14,000 mile unit and that was backed up by Skoda, one guy told me when the engine had been fully stripped down that it looked like it had been thrashed from day one.

Hmm, not so sure about a good position or not, i will certainally be selling it on at the very first opportunity as ive lost all confidence with Skoda, once bitten and all that. Wanna buy a Skoda

Spoke to custmoer services again this morning, was told that they stripped the top of the engine down and found "scoring" on the camshaft, bear in mind its just had its 20,000 mile service while in there so obviously an oil change as well, they also checked the sump and there are shards of metal and swarf in the sump, they said like it seems to be a major mechanical failure inside the engine (possibly a bearing) and shards of metal and swarf have been circulating round the engine and causing damage and blocking oilways. The damage to the camshaft is not a worn camshaft like would happen with oil starvation but scoring probably caused by these shards of metal, i maintain my car perfectly, i have driven Diesels all my life so know about how some cars can use large amounts of oil and i have always checked my oil every week without fail and this car didnt use any since i bought it with 14,000 miles on the clock, ive put 6,000 on it in a year, when the 20,000 mile service was done while it was in for reapir they also said the oil level was normal. Upshot is that Skoda have looked for any reason which could point to owner neglect etc, etc and cant find none so they are fitting a brand new engine for me shortly. I have also asked customer services to refund the £240 i paid for the 20,000 mile service as i would obviously not have paid this had i known the engine was shot Funny how nothing was done for 5 weeks except get loads of greif then involving Customer Services gets the job done

Spoke to the dealers again on Tuesday, Workshop manager said nothing to report, said i wasnt happy and would be taking this further and contacting customer servicea, he said they were already aware of the situation so no point, i said i needed to speak to them myself, he wasnt happy and the conversation just ended. I then rang customer services, spoke to "Richard" and explained i wasnt happy that they have now had the car for 5 weeks and they still havent got a clue as to what the problem is. i said was it possible i could get the car moved to another dealers as the current dealers always seemed to be telling me they have someone off so cant get to look at it or are maiuing some other excuse and failing to keep me informed and i explained i had no confidence in them given all the problems ive already had. He got my case up on screen and told me a couple of things the dealer didnt but should have done, he also said the tech guys are lost and dont know where to go next, i asked him about the possibility of either buying the car from me or giving me another. He said he would need to speak to the dealers to find out more and promised me a call back that day, needless to say no one has called me. I will never buy another Skoda as long as i live

No, absolutly nothing from the dealers since Monday, im not happy and will now leave it until after the Bank Holiday and then im left with no other option but to contack Skoda UK direct and demand some action, i dont suppose anyone knows a direct number to call do they.

Ha, ha, ive already asked that question, i even wondered if i'd filled up with Petrol but fuel was tested weeks ago when a new Fuel pump was fitted and was correct.

Aaargh, it just gets worse, New ECU fitted and set up, all tests run and results analised by Skoda UK tech dept and showing no faults, ie nothing wrong, Skoda are at a loss and this is the first case like this theyve ever had. Muted the question about how long does this continue before they call it a day and admit defeat but obviously they wont answer this, so far its cost them 2 Turbos, a Fuel Pump, a Catylitic Convertor and an ECU and god know how many man hours, so far 23 seperate job sheets have been created for the current work done to the car plus the cost of a top of the range Ford diesel cars rental for 3 weeks so far this time and 4 days previously which must be getting on for £1000 so far.

Rang then again this morning, workshop manager not in so got speaking to a relief receptionist from another dealership who was very nice, she called Skoda UK customer services for me who got onto Skoda technical in Milton Keynes i beleive, she rang back after 20 minutes and told me customer services are already involved with my case and that they have fitted and set up a new ECU and were downloading all the results which will be gone through on Monday, they will then make a decision as to what to do based on those results, however the car is still underpowered. Seems a real shame that the only person who has been really helpful is someone who is only acting as a relief, she also asked if it was OK if she kept my number to check with me every few days to see if im being kept up to date.

Getting a tad ****ed with the whole issue now, heard nothing from the dealers so called yesterday only to be told workshop manager was busy with a customer and would call me back, the call never came, i rang again today and asked to speak to him, i was told by the receptionist he was busy with a customer but she had been given details to pass onto me which consisted of "he says the technical guys are on with it" i said i was not happy and would call back, rang again at 3pm and was told he was busy but the car would still be with them into next week, i said i needed to speak to him, she said he was busy and would get him to call me back ASAP, the call never came. Where do i go next, theyve had it for 3 weeks now and nothing sorted. Its blatantly obvious from the last 2 days conversations that im being fobbed off and treated like a piece of dog crap, i would have thought i would have been a priority case.

What would cause a worn camshaft in a low mileage engine

Current kit is Bodies Nikon D3s Nikon D700 with Grip Nikon D7000 Lenses Nikon 14-24mm f/2.8 Tamron 28-75mm f/2.8 Nikon 50mm f/1.4 Nikon 70-200mm f/2.8 Nikon 400mm f/2.8 Nikon 1.4x Nikon 1.7x Nikon 2.0x Some might say a bit over the top but i do shoot semi professionally http://www.gcsportsphotos.co.uk