Skoda Octavia second variable service in early March, in my view not to be recommended and I will not be returning. Hopefully they will improve.
No courtesy car, no drop off or collection service.
Asked why the price they quoted for the service was not the same they charged me (£25 extra), answer because we added the pollen filter which is due after two years and no point in returning your car for that. So they charged me for something I did not ask for or was told about. Another Skoda garage did point this out this to me.
The dealership could not find or rectify the squeak linked to the dashboard, seemed just not interested. I told them them the source of the squeak but they tried the car on a bad stretch of road and could hear nothing.
Asked why other Skoda car dealers wash and clean a serviced car and they do not before returning to a customer, because they are short of people and they are taking someone on to rectify the problem. They sold a new car the same day I visited the dealership which was immaculately cleaned.