I have visited this (my nearest) dealership twice in the past month, looking for information on the Yeti and on both occasions the sales staff have been rude, unapproachable and dissmissive and have provided inaccurate product information, even with the help of the sales brochure for support!
It is the worst experience I have ever had from visiting any car dealership, including some of the biggest car supermarket sites! I have called them to complain and I am awaiting a call back from their sales manager (Paul Doig..?)
I would not buy a Skoda from here based on the treatment I have had, and I am prepared to travel out of my way to Bristol or Long Ashton rather than give my business to this bunch of rude and incompetant people.