I had my Fabia serviced at Farmers and i thought that the guy had no idea what he was doing. Personally, i thought i would have got some kind of courtesy call to say that my car was ready, but nah, nothing like that. I just went back and hoped it was done. To be fair, it was, but the paperwork wasnt so that was me and other half sitting there for another 15mins why the "expert" went and sorted it all out.
Three weeks previous to this i went in to get some oil as i was driving to Devon for the weekend. The same bloke had no idea which oil it was and his senior, boss or whoever was was having to explain which oil i needed. I think i may take my car elsewhere in future as i thought Farmers were awful.
Oh, and this service was three weeks ago now (£200 +) and i am still waiting for my written quote for some repair work on my grille to arrive through the post.
Guess who wont be using Farmers at Leicester again?!