I've had a *terrible* experience with Allams. Buying the Yeti from them was very well handled and I felt I got a good deal. All seemed efficient and friendly. However, when I asked for a replacement key, it turned into an ongoing disaster. In the end I involved Skoda UK (who turned out to be brilliant) but Allams themselves were *awful* - arrogant, silent and obviously very annoyed that Skoda UK had become involved. I was told lies, never called back, I had to make 3 appointments just to get a new key over a period of a month. In total I spent about a day's time trying to sort out this simple request and to get some sort of level of service. I would *never* go back to them for work again.
