I've been in twice to Royce Roberts in the last year both times looking at a new Octavia Vrs. The first time all the salesman seemed to be interested in selling me was a used example when I was after a new one. Needless to say I walked away.
My second trip there was just before the new year. I initially spoke to the owner of the dealership who was very helpful and passed me onto a salesman. I had gone to the dealership with the intention of putting down a deposit and ordering the car there and then but after dealing with the salesman it became clear that he couldn't be bothered to sell me the car and put in no effort at all, no test drive offered, incredibly unprofessional in the manner that I was treated, no effort what so ever in actually selling the car. Needless to say I left feeling rather annoyed.
Thankfully I wasn't put off and made the trip to Hayselden in Doncaster the next day and bought the car I wanted after receiving first class service. Needless to say when it comes to servicing my new car I will be driving straight past Royce Roberts to Doncaster.
