X-Posted from FB group, apologies but hoping might be someone on here with an idea.
So MY21 Infortainment (all versions I think) should have access to Connect Apps on the Infotainment system. I've seen vids of weather etc being added to a shortcut.
This pre-supposes (I think) you have a 'connect' icon off the menu. I don't have that! I have set connect up and the app talks to the car. I can see the eSim is working because if I toggle privacy settings, the app goes dark. I now have all privacy to 'come and get me' mode
So I think what I should have is a connect icon and inside that a set of lovely apps I can run. But I seem to have a blank space where the icon should be
Update of sorts. I went 'full nuclear' reset to factory settings, removed connect user from car, removed car from iphone app.
Re-added car (using same email etc) using camera/vin, all looked good showed I had a subscription including apps.
Then added myself back to car, and made primary user and... nothing, still no connect in display. But app works, can talk to car and car has the 'connected' icon so the eSIM is working.
I do have a new funny. Now when you load the 'shopping' app, it says 'activating turn ignition on'. I tried that for 15 mins including driving to somewhere I know has a strong mobile signal. That didn't make any difference.
I have sent a video to my dealer, so if I get an update I'll post it back here. It's not the end of the world and I've better things to worry about, but it'd be good to get to the bottom of it. If only to justify how much time I've spent trying to fix it last night/this morning!