Try or try not.

I am happy with the car that I bought, just not happy with the customer service. I felt like I was being a burden and they were much keener to get onto the phones and keep me waiting. a) when I bought my Yeti, I was charged £20 for fuel, on driving off the forecourt I had a range of '17 miles', unless my car has improved its consumption since I've bought it, I'm getting much more to the the gallon than the 20quid they said they put in?! went to order a side foil to protect the wheel arch, kept waiting for about half hour whilst they went to check the number.. c) got a call a couple of days later to pick it up, after half hour wait was told that it had unfortunately not actually arrived. d) when it had arrived was kept waiting again to find it, plus they don't actually apply them to the car, I'm going to have to take them to a body shop and get them to put them on for me or do it myself.. I know this is a whine and I am honestly not one to be negative, but when you are spending thousands of pounds you do expect better customer service. I am guessing the lesson in the recent collapse of many of the High Street stores has still to be learnt. Provide better customer service or they won't return!

Hi I'm new to the site. I currently drive a Yeti 4x4, my previous car was an Octavia Vrs. I'm loving the Yeti, this site has already proven invaluable as I have found out a number of tips and pointers that I missed, didn't understand intake manual. So a big thumbs up already.