Well i've had my vrs for 20 days covered 1k on a 4k car and the gearbox has gave up. I've lost 1st and 2nd gear and 5th & 6th:eek:.

Called on skoda assistance and i had the volkswagon assitance out and then towed off to the dealers.

Skoda phoned me back to say i would have a hire car (like for like) and offered to send me a taxi to pick the car up as it was to late for delivery on saturday:)

I've now got a 2l mondeo:( untill mines fixed but the service from skoda was outstanding - credit where credit's due:thumbup:

Regarding the car i'll report back when its fixed but these things happen.

I'm glad your experience has been good. I called Skoda assistance when the battery in my in-warranty Octavia failed (not a flat battery, one of the cells was broken). Despite being promised a hire car if I couldn't continue my journey they refused to provide me with a car once the local Skoda dealer confirmed that I wasn't going any where in my car.

Fortunately the dealer took pity on me and gave me one of the their service loan cars (a 1.4TDi Fabia II).

Hopefully it will be something simple like a selector cable or somesuch. Good to hear Skoda are looking after you properly (and that is how it should be).

Well i got the car back today at 10am:D

They replaced a bracket that had snapped and replaced it with a modified part. The part was something that just lets you move the gear stick into position.

Its strange to have a dealership phone me at 7pm and say the car will be ready for collection in the morning. All in all a very happy experience of my first if early visit to the dealer - Dealer was central skoda in birmingham

Glad all is well and great service from Skoda:thumbup:

I'm glad someone has had good service from skoda assist. I waited 4 hours on one occasion and 3 hours on another

Well i got the car back today at 10am:D

They replaced a bracket that had snapped and replaced it with a modified part. The part was something that just lets you move the gear stick into position.

Its strange to have a dealership phone me at 7pm and say the car will be ready for collection in the morning. All in all a very happy experience of my first if early visit to the dealer - Dealer was central skoda in birmingham

I had my VRs for 3 days and the gearbox packed up, it was the plastic selector on top of the gearbox that lifts the selector up or down. The barb that stops it coming out broke and slipped out, not so good going up a steep hill. The car was so new (2007) that neither VW, Audi or Skoda had stock or undertstood what the recovery chap was on about. Car was in dealers for a week and had to rob the showroom VRs for the part as i kiocked up so much fuss.

WKB

My tubo blew up at 10am Friday. The VW assist man arrived (car still on site so not in danger or anything) 2 hours later and promplty towed the car to the nearest dealership. The hire car was delivered to site by about 3pm. Another satisfied Skoda Assist user!

Still don't have the car back though