I cannot create a new topic in the dealer review section, can the mods please create Border cars Lillyhall as a skoda dealer in the NW (its a new one, not been open very long.)(edit: and move this review in there pls)

anyway here's my review after my first 10,000 mile service for the new fabia II vRS:

Nice premisis, all new, a viewing area so when you have your car serviced you can watch, and a nice big lounge upstairs with TV ect.

All the staff are pleasent and friendly, nice that they remember your name and try to give you a personal service (which is what I liked about the small family run fiat garage I used to go to, sometimes with the big dealers, the left hand never knows what the right hand is doing!) Thankfully that isn't the case here..

my service: was going to take an hour, but there was a problem with the oil filter they were sent, it didn't include the spring loaded rubber seal, this obviously halted my service as they needed to send for another one, they tried to use the other seal (as they didn't initially know that you wern't to swop them over..) but this leaked oil inside my engine bay :'( .. anyway, they ordered another (and Mark the service manager checked with some other VW and Skoda garages, that they were getting the right part) and they gave me a car to go away in until today, so not too much hassle.. anyway, I went back today to find my car had been done, it had also had the engine bay cleaned nicely, and they also valeted it for me (inside and out) so looks all new again This happily made up for my mild inconvieniance. The inspection showed no faults (well done skoda) and 7 mill on the rear tyres (the contis) and 5 on the front. I also knew the coolent was a little below the minimum, they spotted this and have topped it up so all is now good.

overall good service, the peronal approach of the staff (thanks to Mark and Laura) and the genuine enthusiasm of the sales staff (I chattted to one of them about the new vRS for ten minutes, some salesmen don't even know about the cars they are trying to sell! lol..) and the attention to detail (the coolent, and the nice valet for my inconvieience)

AND the cost £83

means I will definatley be going back for my services and probably for another vRS in 3 years time!

recommended.

Done, it's here:

Border Cars