Our Yeti recently went in for it's annual service.

I complained about the stone chips (our's never had the foil fitted to the rear doors) and eventually (and many thanks to others on this forum) I have had them repaired and the foil fitted under warranty.

The full story is here Link to other post on this board.

Hi Jock,

hope your feeling much better now :yes:

to hear RR have been messing you about again; wife's Fabia is going there in a couple of weeks for it's annual. Will see how we get on as theres a couple of warranty jobs on ours to look at.

Don't think any of our nearest dealers in the North & East Riding are particularly outstanding when it comes to the service side :(

Regards as always,

TP

That's good, its much better to have it sorted out earlier than later. Som on here have reported that their dealers had problem fitting the foil, so make sure that is done properly!

My local dealer says my stone chips are way too small for them to photograph, I guess putting on more miles may do the job, there are already many chip affected the laquer, but not the paint as yet!

As far as the service goes, there wasn't a lot needing done and they didn't do anything wrong (that I've detected to date).

The paint shop (Brian Tyndall) has been pretty good and very professional - the foils arrived damaged, but they tried to fit one anyway ... and screwed that up, so they said it wasn't acceptable and asked RR to supply more anyway.

The chips were more easily detected by touch than by sight, but when the paint expert looked at them, he said it was showing the beginnings of rust ... then told me it would cost £350 to get it resprayed!

My advice to anyone with stone chips ... get it looked at by your dealer NOW and then refer them to this forum - had it not been for Briskoda, I might well have had to fork out the cash for the repair!

Update:

My dealer told me he'd 'phoned a round all the local paint shops to get someone who was prepared to fit the decals but they all said there weren't prepared to do it.

We finally got someone to do it and our Yeti is now "protected" but it's taken a week from first going in for a respray for what ought to have been a 48 hour job.

I know some on here have fitted the decals themselves and I know I wasn't prepared to do it (because I know how ham-fisted I am), but surely paint shops have people who specialise in this work?

Hi Jock,

pleased to hear you have now got your repair resolved

However as you say a professional body-shop should be able to apply such things as a matter of course. Surprised a shop holding manufacturer approved status has refused to undertake warranty work. I think questions should be asked of Skoda UK if their fit to hold such status, as they obviously cannot undertake all aspects of Skoda body repair.

Regards as always,

TP