Help please!!

I tried to update the maps on my Columbus and something went wrong, now I can hear the machine reading the DVD then it resets within a couple of seconds and cycles over and over again.

I've tried a system reset and a system reset disk but it hasn't worked; any ideas?

install a new firmware, what you need to do is press - mic + setup and eject in one go 

try that

install a new firmware, what you need to do is press - mic + setup and eject in one go 

try that

Thanks dealsealer, I've downloaded a firmware iso and burnt it to disk, I'll give it a go as soon as I get a chance.

Thanks dealsealer, I've downloaded a firmware iso and burnt it to disk, I'll give it a go as soon as I get a chance.

no worries mate, any questions just ask

Also, make sure you're using the correct media if you've burned your own copy.. the HU is very fussy about the type of disks you use.

Thanks for the replys, you've been a great help; the "mic + setup and eject" and firmware disk partiallly helped, it stopped the continual system reset but it couldn't cure it because the DVD reader had gone faulty   That probably was what caused the problem in the first place.

 

I've fitted a new DVD drive and then run the software recovery disk and got my system back, the only problem after that was that the maps were corrupted; a map update from the SD card installed V12 maps and now all is well :clap:

 

I tried to update the firmware from 5238 to 5274, I got the white box with the green loader indication but at the end of that, after a few automatic resets, nothing had changed; I decided to quit while I was ahead.

 

I'm really glad you guys and this forum are here

good to hear, glad you got it working, well done!