Octy VRS voice control problems

Hi folks,

After a bit of advice.

My car, 2015 octy VRS diesel estate with MY16 spec, has been into the garage for almost 2 weeks now over 3 visits.

Voice control worked fine for a number of months, 4 months'ish ago it stopped working when trying to use my mobile and only my mobile, appears to function ok for everything else.

I click the voice control button

Say "Call Joe Bloggs"

Car repeats, "do you want to call Joe Blogs" then I immediately get the spoken message

"An error has occurred, please restart voice control"

I have reset it, the local Skoda garage have been great, changing bits and going back and forth with Skoda technical, issue has still not been resolved.

Tried both my phones, htc one m8 and galaxy A3, the garage techs have tried their phones including iphones, just the same.

I believe the head unit brain has been changed, updated etc etc.

Not sure where to go from here as there appears to be no prospect of a fix, thoughts?

Anybody suffered / heard of a similar thing?

Edited 23 December, 20169 yr by Chris29