"Skoda connect services have been deactivated"

[Patent]

Does anyone have any experience of this constant email I keep getting? Essentially, every time the car is driven, once it's turned off I get the following email.

The issue is I've not changed any settings in the car and it's sporadic. It might not do it for a week, then for the next 5 days I'll get an email every time the ignition is turned off 

[Kenny R]

Have you had the car more than a year. If so did you renew your Connect subscription?

[Patent]

Nope, it's only 9 months old

[RussPitcher]

I'm getting the same mail occasionally.  I can't pin down when it's happening but it's no more than once a week.  My car is only six months old so it's rather odd.

[Patent]

I logged into the app and somewhere in settings I was prompted to accept a new privacy policy. I've done that and it stopped for a few days, but it's now happening every other day.

 

My connect services don't renew until October so I guess I'll just have to live with it!

[kimljac]

I have the same problem. It started about a week ago while the car was being repaired, but continues after I got it back. I guess IT just isn't Skoda's (or VAG's) stronger side.

[Patent]

I'm sure a factory reset might cure it, but it was such a pain to make the key memory work, I'll probably live with the emails!

[Florin84]

Did you manage to find a solution? I started to receive same message today.