Since I got the car (Kodiaq IV - about 6 months ago) the My Skoda app has worked with no issues. A couple of days ago it seems to have stopped waking the car up …. so the app always says ‘activating’ but never get to ‘online’ (or whatever it says).

Does anyone have any suggestions?

Edited 26 November, 202526 Nov by BudgieUK
Typo

I frequently get the 12V battery error in the skoda app (even though it is not drained) and once this kicks in, the app seems to stop activating the car.

Someone mentioned (but I couldn’t confirm) that activating the car drains the 12V battery and as a power saving option the car activates less.

I can still force activate it by unlocking the doors via app, but any other functionality (like remote heating) will not start up.

7 minutes ago, krukru said:

I can still force activate it by unlocking the doors via app, but any other functionality (like remote heating) will not start up.

Strangely, I can start the remote heating, even though the app never goes 'online', but I can't check the current charge state etc. I'll try unlocking the doors and see if that works!

It happens to me as well, during the last couple of weeks, but I thought it was some kind of systems conflict, as it started after I had pandora alarm and ABT tuning box installed. It was working after I turned off the car , but an hour later, it was blocked again...lately though, it seems to work fluently again...no battery warnings, no battery drain, as I monitor it all the time by using pandora alarm and app....

On 26/11/2025 at 10:39, BudgieUK said:

I'll try unlocking the doors and see if that works!

It appears I can’t unlock the doors! To try to re-connect, I am considering deleting the car out of the app, and re-adding it, but I don’t want to lose all the journey data that has been collected

1 hour ago, BudgieUK said:

It appears I can’t unlock the doors! To try to re-connect, I am considering deleting the car out of the app, and re-adding it, but I don’t want to lose all the journey data that has been collected

Don't do it...when I had issues, the same happened to me...no possibility to lock the doors....just leave it, hoping that it will "recover"... I passed it, for a week now, everything works ok, so, cross fingers and go on