kelbirdy

yes, to charge it up. It doesnt work, i will have to contact the dealer again

I used ensurance in feb 2015 and they were hopeless, quicker to just ring the insurance company direct

http://www.briskoda.net/forums/gallery/album/1991-pid/ there is a photo of the pid display...no other options occur, nothing happens other than this screen

I didn't get it done in the end, I just had to keep pulling it up higher and higher. I've just got a new one so hopefully the dealer will sort it before selling it on

I'm scanning this for ideas but it looks to me as if the car isn't recognising it https://static.garmincdn.com/autoOem/skoda/docs/UserManualUK.pdf

Hi Just bought a Citigo Colour edition...charged the PID, plugged it onto car, put key in, screen of PID says 'insert key into ignition' then nothing else happens. It has stayed like that for at least half an hour, tried it four times and it remains the same. Any ideas????

Within a couple of months my hand brake was loose-ish and has to be pulled up high (I park on a hill), at the car's first service I mentioned this...DM Keith said they'd heard this was happening to a few people, it would be £45 to fix as it's user wear and tear. Someone else told me that this isn't right, since the car was new, they shouldn't be charging for the repair??? It's due it's second service and I haven't yet addressed it...I can get it done much cheaper but was unsure if i was allowed to use another repaier other than Skoda. Advice please!

My 2013 Citigo had failure of 1st and reverse within 2 weeks of owning it from new...it got stuck in reverse, RAC 'fixed' it, then on the drive to the garage, 1st gear completely failed. It had to have a completely new gearbox under warranty.

Hi, it was ensurance provided by skoda as in the link above. It got sorted in the end by Skoda Leeds, who were helpful and brilliant. I would not recommend ensurance or admiral to anybody. i'm not even sure why ensurance exists if they cant help you when you need it. Admiral said they provide a 'free courtesy car'...that was only if you were happy for them to repair your car at a garage of their chosing (no doubt the cheapest). As I wanted Skoda to repair it, Admiral would only send it to Skoda Blackburn, 100 miles away, (Skoda York is 3 miles from here) but they wouldn't provide a courtesy car for any distance beyond 20 miles, and said I'd have to get the car to Blackburn myself. I was on the phone for about 5 hours sorting it out. In the end, I rang DM Keith accdent line, who couldn't help, but they put me through to Skoda Leeds for advice and they totally sorted it out for me, but I had to pay £45 in insurance cover for the courtesty car they provided. My excess was £350 and the repair cost Admiral £2500. It was an expensive day out for me, I'd just got a student load overpayment refund of £400 I was looking forward to spending on something nice!!!

sorted, took from 08.21 until just now, 'one call' to Ensure my bottom! It's taken about 15 phone calls so far!

Now the insurance company are having difficulty dealing with it as they can only give a courtesy car from the garage of their choice but skoda was the car to go to leeds (20+miles away)...nobody wants to take responsibility for moving the car which is undrivable

apparently as i damaged the car myself it makes it extra complicated for skoda to deal with

Ensure called me back at 8am, after i initially called them at 6pm yesterday, they can not handle it (???) saying the car is not roadworthy so to ring my insurance. Rang insurance that can not send it to a VW approved garage, only to a garage which does VW parts (???), if they send it to the nearest VW garage approved by the insurer it is 97 miles away (theres one actually 2 miles down the road) they then can not give me a courtesy car as its out of area. the insurer has rung DM Keith twice. I have insisted the car is a lease-to-buy and the work must be done by VW approved since the car will be going back to where i bought it....still gotten nowhere after being on phone 45 minutes at 8p per minute. I knew this would happen!

Do Ensure automatically go to a skoda garage?

Oh dear I have just pranged my baby citigo and had to call Ensure....first car and first accident so not sure what to expect. :| The car is drivable but badly damaged so it's parked on my drive now. Ensure said the claims dept. is closed until tomorrow morning so they will ring me back then. So far in the past year the gear box needed replacing and the hand brake is loose, the local dealership have tried to charge me for the hand brake tightening and tried 3 times to get out of giving me a courtesy car when the gears broke, so not got high expectations right now. Is there anything I need to mention or need to ask for to be certain I get?

Now I am confused about what the DMK Accident line is for compared with Ensurance and insurance? Who the hell would i ring if my car was badly damaged? These are things that aren't taught when having driving lessons!

I've had a new gearbox under the warranty, they were very vague about what exactly had gone wrong, when I asked they said 'it's all logged on our computer' which I think is evasive!. Communication was lacking in most areas, though I'm happy with the RAC service I received.

I have done 1000 miles, the gears have been a bit sticky (1,2 & R) for a few weeks and now it's getting locked in reverse and gears 1 and 2 don't work...had to get the RAC out

The car, something has gone terribly wrong with the gears

i'd add a pic but i cant figure out how to!

I bought it from D.M Keith, I'm in York. It's just buggered up unfortunately....thank goodness I wasn't out and about, I'd have had a nervous breakdown!

i have a no. for DM Keith accident helpline...is that the same as ensurance then?